GuestLogix Inc, global provider of onboard retail and payment technology solutions to airlines and the passenger travel industry, has signed a ten-year agreement with NCR Corporation, ‘the global leader’ in consumer transaction technologies.

 

 

The purpose of the relationship is to significantly improve the way travellers are able to conduct transactions through self-service airport kiosks and mobile applications.

 

“NCR and GuestLogix will help airlines, which are increasingly focused on driving ancillary revenue, by facilitating transaction processing,” says GuestLogix. “The relationship provides a comprehensive, secure and compliant means for airlines to sell additional products and services at multiple touch points throughout the travel journey, improving the passenger experience.”

 

“GuestLogix has seen immense trending towards self-service retailing preferences within the travel industry, and we are proud of our ability to support NCR in its continued efforts to lead this charge and enrich the way that travel operators around the world are able to serve their passengers,” said Brett Proud, GuestLogix president & chief executive officer.

 

“NCR has been the undisputed leader in the evolution of the way that retailers interact and transact with consumers. It is now ideally positioned to completely transform the way travel operators interact and transact with their passengers and GuestLogix is elated to be such an integrated part of that strategy.”

 

NCR Travel is building on a 130-year history in retailing by focusing on ‘cutting-edge retail’ and self-service technologies that ease the travel experience for passengers and increase revenue potential for travel providers.

 

“Together with GuestLogix’ global transaction processing capabilities, innovative software solutions and extensive experience in the global passenger travel industry, we can now enable our customers around the world to process a wealth of ancillary services,” says Tyler Craig, vice president and general manager of Travel at NCR.

 

As part of this agreement, GuestLogix brings 38 payment certifications and more than 40 operational certifications, both from a global and regional perspective, to ensure secure, compliant payment processing.

 

According to IdeaWorks, airline ancillary revenue represents a more than $36 billion opportunity per annum. The world’s top 100 airports represent a cumulative opportunity of more than 1.15 billion annual enplaned passengers that either currently use mobile or kiosk technology to check-in or spend more than one hour at the gate allowing for ample time to access ancillary offerings via self-service kiosks. This number is estimated to grow more than 50% over the next three to five years. The top 100 airports have approximately 7,500 gates in total.