‘Adding value to the consumer journey in an omni-channel age’ is the title of this year’s Trinity Forum 2016 which is scheduled to be held in Mumbai India for the first time this year from 12–14 September.

Once again the conference is being organised jointly by The Moodie Davitt Report, ACI World and ACI Asia-Pacific and this year it will be hosted by Mumbai International Airport Limited and feature some leading figures in the airport, retail and supplier sectors.

 

KEY SPEAKERS THIS YEAR…

The organisers say these will include G.V.Sanjay Reddy, Vice Chairman, GVK and Managing Director, Mumbai International Airport Ltd; Julián Díaz, CEO, Dufry; Doug Bagley, Managing Director, Diageo Global Travel; and Paul Griffiths, CEO, Dubai Airports.

The owners of the event add that this is ‘one of the most powerful’ in its history and this year it will focus on several important issues, including reinventing the airport retail model; looking at the challenges associated with an omni-channel structure; transforming the consumer journey; changing consumer aspirations; and examining the industry’s future from the perspective of all parties within the ‘trinity’.

 

In addition to those already mentioned, the event will also feature several prominent and familiar industry executives who have confirmed their participation.

 

These  include the following: (Airports) Eugene Barry, EVP Commercial & Communications, Dubai Airports; Dan Cappell, Acting Chief Commercial Officer, Abu Dhabi Airports; Kim Gray, Head of Retail Strategy, Heathrow Airport; Sanjay Khanna, SVP (Commercial), Mumbai International Airport; Kai Schmidhuber, Executive Vice President Multi-Channel, Fraport; and Glyn Williams, General Manager, Retail, Sydney Airport.

The supplier side will also feature Hans-Kristian Hoejsgaard, CEO and President, Oettinger Davidoff AG and Dmitry Schipakov, Regional Sales Director Travel Retail, Swarovski. Divia Thani, the Editor of Conde Nast Traveller India will also contribute, along with partner and organiser Angela Gittens, Director General, ACI World.

 

The organisers say that special early bird registration rates for ACI members are good until 30 June at US$900 before they rise to $1,150 from 1 July, while non-ACI members pay $1,100 until 30 June and $1,350 from 1 July 2016.

The event – which is being held two and a half weeks before the Cannes TFWA World Exhibition & Conference in France (2-7 October) – opens with the traditional cocktail reception on Monday 12 September, followed by the conference on 13 and 14 September. The Gala Dinner will follow on 13 September.

SPONSORS AND CONTACTS:

Platinum sponsors of the event include Dufry, L’Oréal Travel Retail and Travel Food Services; (Gold) Mars International Travel Retail. (Lunch partners) Perricone MD and SSP. (Silver) Dubai Duty Free. (Sponsoring partners) Lacoste, Desigual and Luxottica.

According to the organisers, last year’s Hong Kong Trinity Forum attracted around 390 delegates compared with 350 the year before.

For more information on the Mumbai venue and hotel details contact Joanna Kufedjian, Manager, Events, Marketing and Member Services at ACI World: Tel: +1 514 373 1232. Email: [email protected]

For sponsorship/event contact Sarah Genest, Vice President Sales & Events, The Moodie Report Tel: +44 7515 011881. Email: [email protected]

For registration contact Anita Berthier Assistant Manager, Events ACI World: Tel: +1 514 373 1254. Email: [email protected]