Approximately 170 duty free and travel retail (DF&TR) stakeholders from around the world gathered in Geneva from 1-3 July for a masterclass in understanding and engaging with today’s travelling shoppers at the consumer-centric TR Consumer Forum.

The sixth annual edition of the event took place at the IATA Geneva Conference Center, with IATA as the Host Partner, with the global conference agenda curated under the theme of ‘From Air Traffic to Consumer Action: Putting Travellers at the Heart of Retail’.

This gave rise to an energetic programme of powerful keynotes, dynamic panel sessions and inspirational talks.

Delegates gained access to an exclusively curated insights package from our esteemed data partner m1nd-set, worth six figures in value (if independently commissioned). Plus, there was plenty of excellent networking in-between.

Our video offers a glimpse of the action. Enjoy!

To find out more about the TR Consumer Forum, please visit TRConsumerForum.com. Please click here to register your interest for the 2027 edition.

VIEW PHOTOS: TR Consumer Forum: Conference photo gallery for Friday 3 July

VIEW PHOTOS TR Consumer Forum: Photo gallery for the Evening Networking Event

VIEW PHOTOS TR Consumer Forum: Conference photo gallery for Thursday 2 July

VIEW PHOTOS: Snapshots from the 2026 TR Consumer Forum Welcome Cocktail

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