Changi bolsters retail with new outlets as it registers 62% of pre-Covid traffic

By Charlotte Turner |

Singapore Changi Airport.

Singapore Changi Airport.

Singapore Changi Airport registered 3.42 million passenger movements in September 2022, reaching 62.6% of its pre-Covid traffic in September 2019.


As traffic continues on an upward trajectory, all shops in the public areas of Terminals 1 (T1) and 3 (T3) have reopened and two new stores commenced operations during the quarter.


Sushi Deli, which serves up Japanese bento takeaways and FlyChangi, a one-stop air travel service concierge, opened at T3 Basement 2.


In the transit areas, three new retail brands were launched; Korean streetwear label ADLV (T4), athleisure brand Lululemon (T3) and tech-concept store Metapod (T4).


Jewel Changi’s new additions

At Jewel Changi Airport Dyson Demo Store Service Centre, Fong Sheng Hao, Jumbadog, Kei Kaisendon, Lu Xiao Xian, Sushiro and The Original Vadai all opened in the third quarter.

Changi recently reopened its South Wing in Terminal 2.

Changi recently reopened its South Wing in Terminal 2.

Over this same period, Changi Airport clocked 10 million passenger movements, representing 58.1% of pre-Covid levels and the top five markets for the quarter comprised Australia, Malaysia, Indonesia, India and Thailand.


Changi’s largest source market, Southeast Asia, saw strong recovery during the quarter, with passenger movements crossing 60% of pre-pandemic levels for the first time since the onset of Covid-19. Passenger traffic to and from North America continued to trend above pre-pandemic levels, driven by strong demand and increased frequencies by Singapore Airlines and United Airlines.


Changi targets 80% pre-Covid traffic by year-end

Lim Ching Kiat, Changi Airport Group’s Managing Director for Air Hub Development said:  “With more borders re-opening and as travel recovery picks up pace, we expect Changi Airport to handle 80% of pre-Covid flights by year-end.


“This month also marks a significant milestone for the airport, with Changi operating all four terminals after more than two years. We continue to work closely with our airline partners to increase flight frequencies and connectivity to better serve our passengers.”


As at 1 October 2022, 89 airlines operate over 4,800 weekly scheduled flights at Changi Airport, connecting Singapore to some 130 cities in 48 countries and territories worldwide.


Changi Airport also welcomed two new passenger airlines – Aircalin (to Nouméa, New Caledonia) and Citilink (to Jakarta, Indonesia) in July and October respectively. A new scheduled freighter operator, Atlas Air, launched a weekly Singapore-Narita-Dallas service in July.


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