Keith Tam and Ann Pang assume North Asia leadership roles with Lagardère TR

By Luke Barras-hill |

Keith Tam boasts more than 15 years’ experience working in Asia for DFS,  most recently as VP, Strategy & Business Development, and as VP Operations at high-end shopping mall operator K11; Ann Pang joined Lagardère Travel Retail in North America as Director of Corporate Planning in 2004, before moving to Singapore in 2011 to become CFO for Asia. She ascended to CEO Singapore & Malaysia in 2020.

Experienced travel retail executives Keith Tam and Ann Pang have been appointed Chief Executive Officer and Deputy Chief Executive Officer, respectively, for Lagardère Travel Retail North Asia.

As reported, the division’s long-serving CEO for North Asia Eudes Fabre left his post on 10 March.

Former DFS Vice President Strategy & Business Development Tam takes control of Lagardère Travel Retail’s operations in China, Hong Kong and Japan.

Based in Shanghai, he will preside over a formidable duty free, duty paid, travel essentials and foodservice footprint spanning 25 airports and 30 train stations.

He will be supported by Ann Pang, previously CEO for Lagardère Travel Retail Singapore & Malaysia, who has played a pivotal role in developing the company’s Asia business.

In a statement, Lagardère Travel Retail says the appointments arrive amid a strong restart for the business, with accelerated growth in the region, linked in particular to China’s dynamic traffic recovery.

This follows three years of restrictions due to Covid and a loss in profitability in 2022.

Working in partnership with Lagardère Travel Retail’s minority shareholder JD.com, Tam and his team will focus on delivering ambitious and sustainable growth and profitability for the North Asia business unit.

Séverine Lanthier, Chief Strategy & Development Officer and COO, Asia, Lagardère Travel Retail, commented: “I am delighted to welcome Keith to our team and very confident he has the right experience and vision to bring our regional business to new heights as we emerge from a very challenging period and get ready to seize new growth opportunities.

“Building on the very strong foundations laid by Eudes and with the support of Ann and the entire North Asia leadership team, Keith will be working hard to consolidate our market-leading position and further develop the business to create unrivalled, holistic travel experiences to our customers and to deliver our operational excellence to landlords in the region. I’m taking this opportunity to thank Ann for the instrumental support she has provided to the teams in North Asia during this leadership transition.”

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