Lotte Duty Free’s Park Sang-ho (right) receives the award from Lee Myung-ro.

Lotte Duty Free has been recognised by Korea’s Ministry of Employment and Labour as a 2025 ‘Excellent Work–Life Balance Company’.

The assessment combines quantitative indicators – such as flexible working schemes and parental-leave uptake – with qualitative measures related to workplace culture and support for employees with childcare responsibilities.

Companies selected for the programme receive a range of incentives, including exemption from routine labour inspections for three years, and additional points when applying for family-friendly and leisure-friendly certifications.

Lotte Duty Free was commended for strengthening its flexible-work and childcare-support systems across the organisation. Around 80% of head-office employees now use staggered start times, while a two-week flexible-work cycle has been introduced across store operations.

The company was also recognised for expanding a range of family-friendly policies and for improving the practical childcare environment for employees.

Lotte Duty Free and the other recipients recognised by Korea’s Ministry of Employment and Labour as a 2025 ‘Excellent Work–Life Balance Company’.

Lotte has implemented a number of above-standard benefits, including leave for fertility treatment, and extended unpaid prenatal leave of up to ten months. From this year, eligibility for extended parental leave has been increased from age eight to 12.

Elementary-care leave has been made available to both male and female employees for up to one year from school entry to age 12. As a result, Lotte Duty Free reports parental-leave participation rates of 94% for women and 83% for men.

Lotte Duty Free Head of Management Support Park Sang-ho commented: “We are pleased that Lotte Duty Free’s excellent in-house welfare system and corporate culture have been recognised externally. We will continue to support the work-life balance of our employees and strive to make the company an inclusive workplace for all.”

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