MAHB invites bids for KLIA in open tender

By Charlotte Turner |

One of the world’s largest private airport operators – which manages 39 airports in Malaysia – is inviting companies to bid for retail contracts for Kuala Lumpur International Airport (KLIA) in an ‘open tender’.

 

MAHB has put eight retail packages together covering the Main Terminal Building as well as the Satellite Building. The size of the outlets range from just 11sq m (classed as ‘Premium Gifting’) to 218sq m (classed as a multi-brand ‘Fashion Gallery’).

 

The airport operator is looking for retailers to manage fashion, accessories, convenience, gifting and food (retail) outlets. Each contract is for a period of three years only based on a fixed rent or variable royalty agreement (whichever is higher, says MAHB).

 

Bidders can obtain tender documents from MAHB’s head office between 28 July-27 August. For more information contact Sharifah Eliza: [email protected]

 

Malaysia Airports Holdings Berhad (MAHB), which operates in several countries worldwide, in addition to Malaysia, says it serves over 83m passengers a year.

 

Click to enlarge table. 

KLIA, the company’s flagship airport, has two terminals – KLIA and the new klia2 – just 1.5km apart.

 

MAHB hopes to move from a ‘lifestyle model’ to a ‘premium lifestyle model’ as a result of the tender process, enhancing customer experience, providing a commercial offering ‘above expectations’, which is also more balanced and diverse. It also hopes to enhance technology at the airport.

Click to enlarge table. 

MAHB says these brand principles were first introduced at klia2 and will now be applied to KLIA. Four goals of the new retail environment at the airport include: evoking a creative ambience; delivering a unique and premium design/ atmosphere as well as delivering on hand retail and customer interaction.

 

To obtain key traveller statistics and a bespoke Kuala Lumpur International Airport retail report provided by Counter Intelligence Retail (CiR), click here.

 

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