Nuance-Watson (HK) wins top DFNI awards

By Administrator |

Nuance-Watson (Hong Kong) has won both of the DFNI Global Awards' top honours for ?Travel Retailer of the Year? and ?Airport Travel Retailer of the Year? at the ceremony held last Friday in London.

Alessandra Piovesana, Nuance-Watson Regional Managing Director for North Asia said: ?This is real great news to us! We are overwhelmed with the winning of both top global accolades as the nominees we were up against are among the world?s leading travel retailers. We are very delighted to be so recognized by our business community and we thank all our brands/partners and airport authority for their continued trust and support.

‘These honors are the best ultimate reward of the past 10 years of our hard work, passion and dedication to the industry and the jobs we love. In particular, the Global Travel Retailer Award is very meaningful because it is awarded to our total operation, which has extended beyond our base at Hong Kong International Airport to other locations in the region. It underlines our continued commitment in satisfying our traveling customers wherever they are.

‘I want to dedicate these awards to my committed team for all that has been done for our company all these years. Winning both top awards gives us a double boost of morale and confidence to face adversity and challenges of the future; and persist to embrace progress apace with strength, vision and always up-to-date approach that is adaptable to the rapidly changing environment.

‘We warrant to our stakeholders, our Airport Authority and customers that we will continue our quest for excellence with the ingenuity and desire to innovate, with the same passion, enthusiasm and 'can do' spirit.?

Nuance-Watson (HK) added in a statement that 'these achievements demonstrate that Nuance-Watson (HK), the largest retailer at Hong Kong International Airport, is highly respected and well-supported by its travel retail partners.’

The company also points to history as its witness that it has been recognised for many awards over the years. in 2005 it was ?Highly Commended for Travel Retailer of the Year? for the first time, just a year after the company successfully re-tendered the anchor concessions at HKIA. In 2006 it won the first global award for ?Airport/Land-based Retailer of the Year? at the Frontier Awards, in less than 10 years? since its establishment at HKIA in 1998.

The company says that since it began operations in 1998 when Hong Kong International Airport opened, Nuance-Watson (HK) has received over 40 international and local awards in recognition of its excellence in operation, product merchandising and customer service.

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