Revamped CNS domestic T2 connects pax to Tropical North Queensland

By Andrew Pentol |

Passengers can enjoy a selection of local food and beverage and retail products in the revamped Cairns Airport Domestic Terminal 2.

The terminal, which connects travellers to Tropical North Queensland is now complete, following 18 months of construction and three years of planning.

Understanding the needs of passengers and engaging with local suppliers across the region, were among the stages involved in creating the new-look terminal.

The A$55 million/$39.3 million terminal upgrade offers a range of customer experience improvements over its 10,000sq m expansion, with improved layout including enhanced screening flow and reduced congestion. Navigation is also easier and passengers can enjoy a wide selection of local food, beverage and retail offerings.

Norris Carter, Cairns Airport, Chief Executive Officer said he was thrilled with the new look terminal that will future-proof the airport for years to come. “Our Domestic Terminal is a key piece of infrastructure for both our airport and community. Despite the challenges of recent months, it’s great to reflect on what we’ve achieved.

“When we commenced this project, we set ambitious targets to leave a positive and lasting legacy for Far North Queensland and to provide a first-class airport experience. The T2 Domestic Terminal upgrade recognises our underlying optimism in the future of this region and Cairns Airport’s commitment to continue to drive connectivity to the Far North.”


Carter said that the terminal upgrade was testament to the collaboration and cooperation with Hutchinson Builders, airline partners, retailers (see below list), food and beverage operators and airport security.

He commented: “First impressions mean a lot and we’ve worked hard to represent the depth of the region from its sense of place to food and culture. As the gateway to the region, we wanted to ensure passengers were instantly connected to the beauty and diversity of Tropical North Queensland and that’s represented across the terminal.

“I’m delighted that this upgrade immerses travellers in the authenticity of the Tropical North from local food to iconic bars and imagery.”

The T2 Domestic upgrade comprises a number of environmental success stories, including carpet made from recycled fishing nets and more natural and LED lighting. The upgraded waste management strategy incorporates three stream waste bins and a macerator that reduces organic food waste from the terminal for composting. This is the third of its kind in Australia.

Lagardère Travel Retail has a strong presence in the revamped Cairns Airport Domestic Terminal 2.

New additions, include expanded seating areas, an interactive play screen for children and an upgraded Parenting Room. A new Quiet Room is located in the terminal for passengers with hidden disabilities.

The unveiling of the terminal upgrade marks $70m of investment in Cairns Airport in just over two years, after the runway overlay. Both projects were funded entirely by North Queensland Airports and its retail partners.


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