Airport Authority Hong Kong (AA) recently reported passenger rises of +7.3% to 6.16m for the month of October; +2.7% to 60.5m in the first 10 months of 2017; and a 2.2% increase to 72m on a rolling 12-month basis.

 

Referring to this growth as ‘steady’ AA said transfer and transit passengers grew by +14% year-on-year with a very good contribution from October’s ‘super golden week’ holiday.

 

As a result, the Japan market ‘continued to show the most significant growth’ amongst the key regions, whilst traffic to and from Southeast Asia and Mainland China also recorded ‘significant’ passenger increases.

 

60.6M PAX IN FIRST 10 MONTHS OF 2017

In the first 10 months of this calendar year, HKIA handled 60.5m passengers and 349,090 flight movements, marking year-on-year increases of 2.7% and 1.7%, respectively. Cargo throughput soared 9.9% from the same period in 2016 to 4.01m tonnes.

 

On a rolling 12-month basis, HKIA handled 72 million passengers and 417,355 flight movements, recording year-on-year increases of 2.2% and 1.1% respectively, while cargo throughput climbed 9.8% to 4.88m tonnes.

 

In other news, HKIA has also received two international awards for passenger experience and cargo achievements. The ‘Best Airport in North & East Asia’ award was received at a ceremony for the Future Travel Experience Asia Awards 2017 in Singapore. This recognised HKIA for its ‘outstanding performance’ in customer experience and innovative leadership.

 

In addition, the airport was also awarded the ‘Asia Pacific Airport of the Year – Industry Choice Award’ for the fourth time at the Payload Asia Awards 2017 – by an air cargo publication Payload Asia.

 

PLEASED WITH HKIA’S AWARDS…

Commenting on these awards, Vivian Cheung, Deputy Director, Airport Operations of Airport Authority Hong Kong (AA) said: “We are delighted to be recognised by a publication focusing on passenger experience.

 

“We have been leveraging smart technologies to provide passengers with a pleasant and hassle-free journey from curb to gate at HKIA. For example, we have recently launched a smart luggage tag ‘MyTAG’, with which, after pairing up with the ‘HKG MyFlight’ mobile app, passengers will receive notification when their checked bags are about to arrive at the baggage reclaim carousel.

 

“We will continue to explore different innovative solutions to further enhance the airport experience for our passengers.”