London Gatwick Airport (LGW) will inject more than £10 million/$12.6 million into the biggest transformation of the North Terminal departure lounge, creating more space for passengers to shop, eat and relax.

The project, which began in late May and is scheduled to complete in early 2024, will introduce refreshed flooring, improved sightlines and wayfinding, a new orientation zone with digital artwork and content and a sustainable planting scheme inspired by the West Sussex countryside.

Contemporary seating will boast accessible power points, located in different ‘mood zones’, encouraging passengers to personalise their experience at the airport in lockstep with Gatwick’s new branding and vision.

Rachel Bulford, Retail Director, London Gatwick, said: “The redevelopment of our North Terminal is aligned with our refreshed brand and vision. The new features and layout will make the space easier for our passengers to find their way around and ensure they have a more enjoyable and efficient journey through the departure lounge.

“The varied seating areas, charging points and pleasant environment will also give passengers the freedom to spend more time doing what they want, whether they’re looking for a space to relax before their flight, do some shopping, sit down for a meal, or send some last-minute emails. It’s important that we create a unique sense of place for our passengers, not only through our retail and restaurant provision, but also the look and feel of the departure lounge.”

The North Terminal upgrade forms part of a wider multi-million pound modernisation and expansion programme across the airport, which includes investment into the train system.

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