Delhi Duty Free introduces new travel retail academy

By Luke Barras-hill |

DDFSacademy

Twenty five participants are taking part in the first-wave programme.

Delhi Duty Free Services (DDFS) has launched a new retail academy to bolster the experience and expertise of its employees in India.

The ‘first-of-its-kind’ programme, developed in association with the Luxury Connect Business School (LCSBS), offers a six-month certificate course in retail management to hone specific needs within the DDFS team.

Luke Gorringe, CEO of Delhi Duty Free commented: “The travel retail sector in India is undergoing a rapid transformation, and the next phase of growth will require well trained professionals capable of understanding global best retail practices to meet the unique characteristics of the Indian consumer.

“The retail academy will provide cutting-edge training that will help drive the capability of the DDFS retail team to world-class competency levels.”

Taking inspiration from fellow retailer ARI’s successful ‘ARI Way Advanced Selling Skills’ training programme, the DDFS academy begins with a first wave introduction of 25 participants, with a second phase set to be rolled out in the coming months.

 

Middle East

MEADFA Conference 2024 ‘heading to Abu Dhabi on 17-19 November’

This year’s Middle East & Africa Duty Free Association (MEADFA) Conference will take...

International

DFWC Q1 2024 KPI Monitor indicates rise in duty free impulse purchases

Impulse purchasing within global duty free is on the rise, according to the latest Duty Free...

Asia & Pacific

Avolta details “bold and ambitious” goals to grow its APAC business

With a number of key developments coming to fruition, including its operations at Wuhan Tianhe...

image description

In the Magazine

TRBusiness Magazine is free to access. Read the latest issue now.

E-mail this link to a friend