Penta’s Abigail Ho appointed Secretary General of UK Travel Retail Forum

By Trbusiness Editor | Tuesday, 6 January 2026 11:49

Abigail Ho UK Travel Retail Forum — Image Credit: UKTRF

The UK Travel Retail Forum (UKTRF) has announced the appointment of Penta Group’s Abigail Ho as its new Secretary General, strengthening the organisation’s leadership at a pivotal time for the travel retail sector.

Ho steps into the role following a period of close collaboration with the UKTRF team, during which she has already played an active role in supporting the Forum’s strategic priorities.

Ho said: “I am delighted to take on the role of Secretary General of the UK Travel Retail Forum and am grateful to the Board for their confidence and support. UKTRF continues to be an important voice for the travel retail sector.”

She added: “Our industry faces a number of challenges, but there are also clear opportunities to show the wider value we bring to the UK. I look forward to working with the Board, our members and our partners to promote the interests of travel and travel retail with UK policymakers and stakeholders.”

Ho also acknowledged the professional development opportunities provided by Penta, and thanked colleagues for their support during her transition into her new role.

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