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Airports Council International (ACI) World has published a guide for airports to transform their digitalisation activities to spur commercial revenues.

The launch of the ‘ACI World Airport Commercial Digital Transformation Best Practices’ publication took place at the 21^st edition of the Trinity Forum, owned by The Moodie Davitt Report and co-organised by ACI World and Asia-Pacific & Middle East.

It concentrates on possible future trends, optimising airports’ commercial functions to drive change, and benchmarking airports’ commercial digital maturity.

Justin Erbacci, Director General, ACI World commented: “Airports rely on non-aeronautical revenues, also known as commercial revenues, to support infrastructure upgrades, enhance the passenger experience, and ensure economic sustainability.

“These revenues account for approximately 40% of total airport revenues globally. By leveraging digital technology and innovation, airports can unlock new partnerships and revenue models, and really drive airport transformation, positioning themselves for long-term success in an increasingly competitive environment.”

The publication was devised by airport commercial and digital experts and members of the Sub-Committee on Non-Aeronautical Activities and Revenues (ANARA) of the ACI World Economics Standing Committee.

This forms part of a suite of free publications designed to assist airports in strengthening their non-aeronautical revenues in areas including digital, retail, concession agreements, ground access, food and beverage, leisure and hospitality, and sustainability.

READ MORE: Justin Erbacci to succeed Luis Felipe de Oliveira as ACI World Director General