Aéroports de Paris, Schiphol Group and Incheon International Airport Corporation have renewed their cooperation agreement by signing a new strategic partnership.

 

The first agreement, signed in July 2011, between the French, Dutch, and Korean airport operators aimed to improve the quality of services offered to customers (passengers, airlines, cargo operators).

 

It laid the groundwork for best practices exchanges in the areas of aeronautics, airport shops, cargo, and human resources. Discussions also focused on the Airport City concept and international development.

 

The three partners, satisfied with the outcome of this partnership, decided to extend it and expand into new areas including innovation and customer satisfaction.

 

Multiple meetings were arranged in Paris, Amsterdam, and Seoul over the last three years, allowing the teams involved to exchange ideas about the challenges and difficulties they face, as well as their best practices.

 

The new agreement was signed for the next four years at Aéroports de Paris’ head office by the chairmen of the three groups: Augustin de Romanet, Jos A.Nijhuis and Jung Chang-Soo.