Air Europa selects gategroup for six-year inflight contract

By Luke Barras-hill |

AirEuropa

Source: Air Europa.

Gategroup company gateretail has won a six-year concession to operate onboard retail – including long-haul duty free – services onboard Spanish carrier Air Europa Lineas Aereas (Air Europa), effective 1 January 2020.

Zürich-headquartered gategroup, which handles airline catering, inflight retail and hospitality services, has also collected a contract to manage culinary services through its other member company Gate Gourmet, the Group announced today.

Richard Clark, Deputy Managing Director, Air Europa said: “We have chosen gategroup for its unrivalled world-class operational excellence, unexpected innovation, remarkable technological solutions, omni-channel retailing and desire to deliver increased customer satisfaction.”

Xavier-Rossinyol-New-1

Xavier Rossinyol, CEO, gategroup.

‘BEST IN CLASS SERVICES’

Under the terms of the partnership, gategroup will deliver ‘a seamless and fully integrated end-to-end solution that delivers best in class flight services’ for the airline, which is 100% owned by the Globalia travel and tourism group.

Short-, medium- and long-haul flights will offer culinary offerings in business and economy classes, with business meals and buy-on-board services available on short- and medium-haul routes.

The services will be co-ordinated from a number of locations in Spain (including Air Europa’s hub operation in Madrid) and from Latin America, where gategroup has a presence in São Paulo.

“We are delighted that our flexibility, commitment and innovation have been recognised as strong differentiators and will establish a strong foundation for our relationship with Air Europa,” added Xavier Rossinyol, CEO, gategroup.  “Our value proposition conveys an exciting blend of technology, retail and culinary innovation which will allow Air Europa to deliver a superior offering to their passengers.”

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