ARI & Charlotte Tilbury launch booking service for express beauty treatments

By Faye Bartle |

Charlotte Beauty Service at Dublin Airport Duty Free

Passengers heading through Dublin Airport Duty Free can now advance book express Charlotte Tilbury beauty treatments to have before they fly.

ARI has partnered with Charlotte Tilbury to launch an online booking service for Charlotte’s Beauty Services, giving passengers travelling through Dublin Airport Duty Free the chance to book express beauty treatments ahead of travelling.

The move marks the first such online booking service that the luxury beauty brand has introduced to its travel retail operations.

Passengers can now pre-plan their beauty experience and select from a menu of seven travel-specific on-counter treatments to have before they fly, ranging in time from 15 minutes to 30 minutes.

The online booking service is hosted on the dublinandcorkdutyfree.ie website as well as on charlottetilbury.com, with the beauty experiences delivered by Charlotte Tilbury’s team of trained beauty professionals in-store.

“We know that many passengers want to prebook and organise their trip ahead of time; we also know that many want to avail of premium experiences along the way,” said Sarah Jane Lynch, Global Head of eCommerce & Innovation, ARI.

“We are delighted to work with the Charlotte Tilbury team to yet again elevate that passenger experience and underpin ARI’s position as a partner of choice to bring these new experiences to market.”

Added Deirdre Devaney, ARI’s Global Head of Beauty: “We pride ourselves on delivering one of the best beauty experiences in the world, and we are lucky to work with the best brands to make that a reality.

“Our strategy is underpinned by a deep understanding of the needs of passengers, and ensuring we can offer them the services and experiences to meet their expectations.

“This new service at Dublin Airport Duty Free shows how we can utilise digital to enhance the in-store experience, and we are excited to see how the service performs as we head into a busy summer period at the airport.”

Charlotte Beauty Service at Dublin Airport Duty Free

Left: A snapshot of the booking service brand page. Right: The menu of express beauty treatments available for passengers. 

The Charlotte Tilbury travel retail footprint has significantly grown across the ARI estate over the past three years, with Tilbury Terminal beauty counters now located at Dublin Airport Duty Free in Dublin Airport Terminals 1 and 2, an island-first counter at Cyprus Duty Free.

This is in addition to country-first beauty counters at Abu Dhabi, Bahrain Duty Free and Lisbon Duty Free.

Charlotte Tilbury Dublin T1

The Charlotte Tilbury travel retail footprint has significantly grown across the ARI estate over the past three years – seen here is the Tilbury Terminal beauty counter at Dublin Airport T1.

“We’re thrilled to unveil our first-ever online booking service for Charlotte’s Beauty Services in partnership with ARI, marking an exciting new chapter in our travel retail journey,” commented Gregoire Walter, General Manager of Travel Retail at Charlotte Tilbury.

“This launch is all about reimagining beauty for passengers on the go, bringing our expert artistry and award-winning beauty icons even closer to travellers at every step of their journey.

“With express treatments that deliver instant confidence and glow, this service is a true expression of our customer-focused approach to travel retail, which delivers personalised, joyful beauty experiences for passengers.”

READ MORE: Charlotte Tilbury launches ‘Tilbury Terminal’ retail at Stockholm Arlanda

READ MORE: Charlotte Tilbury roars into the fast lane with TRSS Abu Dhabi Duty Free

READ MORE: Charlotte Tilbury launches at Cyprus Duty Free in Larnaca Airport

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