Avolta confirms medium-term outlook after robust 2025

By Kevin Rozario |

Image Credit: Avolta
Avolta CEO

Xavier Rossinyol: “2025 once again, for the fourth consecutive year, demonstrated Avolta’s ability to deliver ahead of our strategic, operational, commercial, and financial commitments. We will continue to invest in new shops, restaurants, and hybrids.”

Global travel retailer Avolta today confirmed a medium-term outlook of +5-7% as it reported solid 2025 results with core turnover up +5.5% (organic) to reach CHF13.7bn/ $15.2bn*. Like-for-like growth was +3.9%, and the remaining +1.6% came from new concessions.

The strong outlook was reiterated despite a sluggish start to 2026 and continuing instability in the Middle East, which is heavily impacting airports in the region. For Avolta, its exposure there is limited to 3% of global sales, but it says it is actively monitoring the situation.

Xavier Rossinyol, CEO of the travel retailer, said in a statement: “Even within a complex external environment, including the conflict affecting parts of the Middle East region, our scale, diversification, and clear strategic direction give us confidence as we continue to deliver on Destination 2027 and beyond.”

Avolta FY25 table

Avolta’s detailed results for FY25. [3 includes selective restructuring and exits, 4 CER Constant Exchange Rate]

EMEA leads regional growth

In 2025, all of Avolta’s four regions delivered organic growth, led by EMEA, the largest, at +8.2%, Latin American (+7.4%), and Asia-Pacific (+6.9). North America was the weakest region and almost flat (+0.3%).

In Europe and the Middle East, the travel retailer expanded with new retail, F&B stores, and hybrids at Copenhagen Airport in Denmark, Sofia International Airport in Bulgaria, and opened Africa’s first hybrid retail + F&B store at Félix Houphouët-Boigny Airport in Côte d’Ivoire. Eataly was also introduced at Schiphol Airport, marking the brand’s debut in the Netherlands. The motorways business introduced a sustainable, next-generation service area integrating retail and F&B.

Last year, Canada was a stronger market than the US in the North America unit. However, Avolta won multiple American contracts in 2025, including a series at New York’s John F. Kennedy International Airport, where T8’s luxury space has just been completed, as well as at the airports of Florida’s Palm Beach, Hartsfield-Jackson Atlanta, and San Jose Mineta International Airport, among others.

Healthy growth in Latin America – which is dominated by F&B – was also helped by new business. This included the first F&B and hybrid outlets opened in the region, including at Brazil’s São Paulo/Congonhas Airport and several contract extensions in multiple locations across Mexico, as well as a 12-year concession at Santiago de Chile Airport in Chile.

In Avolta’s smallest region of Asia-Pacific, a potentially game-changing duty-free concession was secured at Shanghai Pudong International Airport in mainland China, as well as entry into Japan’s Kansai International Airport.

Image Credit: Avolta
Avolta

Key retail projects from Avolta around the world.

Avolta enhances data capabilities

Strategic growth initiatives and long-term vision are being underpinned by a focus on customer engagement and enhancing data capabilities. For example, the loyalty platform Club Avolta closed its first year with more than 16 million worldwide members and a transaction every two seconds. Transactions for these members now account for 7% of group revenue. Avolta has also established a dedicated global data department to strengthen data-driven decision-making.

Rossinyol commented: “Our approach to integrate business lines, powered by digital innovation, data, AI, and Club Avolta, delivers organic turnover growth, margin expansion, and increased customer conversion. Our focus is now on using this as a platform to further widen our competitive advantage.”

He added: “2025 once again, for the fourth consecutive year, demonstrated Avolta’s ability to deliver overall ahead of our strategic, operational, commercial, and financial commitments. Through consistent execution and strong cash generation, we continued to strengthen our track record of value creation. We will continue to invest in new shops, restaurants, and hybrids, future-proofing with our flexible store design.

* All FX conversions at today’s rate.

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