Dufry Group still on track for full recovery in 2023, says CEO Julián Díaz

By Charlotte Turner |

Inside the Top 10 International Operators report, Dufry CEO, Julián Díaz discussed the company’s recent performance, its relatively new business in Hainan and the company’s global recovery strategy.


Read the Top 10 International Operators report and watch the exclusive video interview here.


He also told TRBusiness that Dufry still expects to see a full recovery of the business by 2023.


Former leading global travel retailer Dufry Group reported narrowing losses in its half-year 2021 turnover (-25.2%) and gross profit (-27.6%) at CHF1,187.2 million/$1,305 million and CHF666.1 million/$732.7 million, respectively.


In its first-half 2021 results call with analysts, Dufry Group forecast by the end of August that 70% of its stores would reopen allowing it to operate at near to 85% of sales capacity (compared with 2019).


“I am now in the position to report that everything was in line with expectations,” updated Dufry Chief Executive Officer Julián Díaz.

“By the end of August we have opened (70% of stores) and we have seen, as we expected by this time, a gradual recovery in significant locations worldwide.”


As reported earlier this month, TRBusiness also spoke to Díaz about the company’s progress in reopening stores across its sprawling empire in 64 countries, the company’s rehiring scheme and how it is realising new opportunities for alternative product categories during the pandemic.


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