POLL: Are industry confidence levels dwindling?

By Faye Bartle |

TR Confidence Tracker

Did you finish 2023 on a confident note, or were you mindful of factors casting a shadow on the health of the global duty free and travel retail industry?

Share your views, in two simple clicks, by taking part in our latest Travel Retail (TR) Confidence Tracker flash poll, sponsored by Beam Suntory.

It takes just seconds to participate and you can take part anonymously, should you wish.

There’s also the option to provide vital context for your sentiments by going on-the-record and and commenting on the dynamics that have influenced how you see the DF&TR industry and your business in the channel evolving.

To date, leading stakeholders including Erin Lillis, Travel Retail Director APAC, Lacoste; TFWA President Erik Juul-Mortensen; Abdulla Shihan, Senior Buyer and Merchandiser, Maldives Airports Company Limited (Maldives Duty Free); Zoe Farmer, Global Director Retail Management, gateretail; Anita Visvanath, Senior Category Manager, Retail inMotion – and many more – have contributed to the TR Confidence Tracker. Join in today and make your voice heard.

TRBusiness greatly appreciates your input in this industry barometer and would like to thank you in advance for your expert opinion.

TR Confidence Tracker Q1 2023

Please click the button above to take part in the TR Confidence Tracker for Q4 2023.

The flash poll is open until noon (UK time) on Friday (2 February 2024).

About the TR Confidence Tracker

The TRBusiness TR Confidence Tracker was launched at the beginning of 2023 to monitor confidence levels among DF&TR stakeholders, for the benefit of the industry as a whole.

The quarterly tracker provides a vital snapshot of how optimism levels track throughout the year to help stakeholders at all levels stay abreast of industry sentiment.

We encourage you to bookmark the results as a useful reference tool.

So far in 2023, the TR Confidence Tracker has shown that while feelings of optimism dominate, pessimism started to creep into the mindset of stakeholders more from the second quarter.

Furthermore, our flash poll showed that DF&TR industry confidence levels dipped significantly in Q3 2023, with 67.6% of respondents to the TRBusiness TR Confidence Tracker feeling optimistic about the global travel retail industry over the next 12 months, compared to 93% in the previous quarter (Q2 2023).

The Q4 2023 TRBusiness TR Confidence Tracker will provide the final piece of the puzzle for 2023.

TR Confidence Tracker Q1 2023

We’re looking forward to seeing how sentiment may have shifted during the final quarter of the year.

Thank you in advance for your contribution.

Stay close to TRBusiness or news of what to expect from the TR Confidence Tracker in 2024, including news of a new and exciting partnership.

READ MORE: Industry confidence levels shrink over 25% in Q3

READ MORE: Pessimism impacting confidence levels in Q2, shows TR Confidence Tracker

READ MORE: 91% of respondents optimistic about the GTR industry, says flash poll

READ MORE: 89% of respondents ‘optimistic’ about their TR business, shows flash poll


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