Global Industry Survey 2023 now live: Have your say

By Faye Bartle |

TRBusiness Global Industry Survey 2023.

TRBusiness is pleased to announce that the 2023 Global Industry Survey* is now live.

We invite travel retail and duty free industry stakeholders around the world to submit their vital contributions and air their views in this must-read state-of-the industry report.

The deadline to have your say is Friday 6 January 2023 and the results and analysis will be published in the January 2023 TRBusiness e-zine and/or online at TRBusiness.com.

“Our annual survey is one of the most widely read reports of the year,” commented TRBusiness Managing Editor Luke Barras-Hill. “It acts as a voice for our industry and is a temperature check of stakeholder progress.

“It represents a vital chance for the industry at large to voice their opinion on the challenges, opportunities, hopes and expectations for the year ahead. We urge you to take part and share your views on the major factors impacting on your business in the channel.”

Since it launched officially in 2004, the annual survey has become a flagship campaign for TRBusiness, providing an illuminating and data-rich report for stakeholders at all levels.

It is an independent and impartial piece of research run by the editorial team at TRBusiness.

This year, there are 10 questions to complete – a mixture of multiple choice and open-ended questions designed to dig deep into the current thinking around topical issues on the radar.

Those who respond will have the chance to see a selection of their attributed comments featured in the report.


“Now more than ever, we need your opinion and input as the industry continues to battle headwinds against a backdrop of uncertainty and companies continue to refine their strategies to move toward a stronger, brighter future,” said Barras-Hill.

“Your comments and opinions are highly valued and we look forward to sharing your points of view in our report published in January.”

If you would prefer to receive the survey in a word document, please email [email protected].

TRBusiness would like to thank you very much in advance for your responses.

*I understand that my answers to questions posed by the TRBusiness Global Industry Survey can be published and will be attributed to myself (using the name, job title and company name I have provided) on TRBusiness’ channels (excluding questions listed for ‘internal use only’) as TRBusiness deems suitable.

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