Global Ports Holding issues duty free and travel retail request for proposal

By Andrew Pentol |


The seven-year lease is for the for the exclusive management of the duty free and retail areas in four ports including Malaga.

Global Ports Holding (GPH) is seeking a duty free and travel retail partner at four of its ports.

A request for proposal has been issued for the exclusive management of the duty free and retail areas in the ports of Malaga, Zadar, Cagliari and Catania.

The contract is for seven years and includes a transition and construction period. The winning bidder will be responsible for the build and creation of the new stores and concession spaces with a minimum capital expenditure of €500-$561/sq m for Zadar, Cagliari and Catania and €1,000-$1,121/sq m for Malaga.


Products and merchandising must include, but not be limited to liquor, tobacco, perfumes, cosmetics, confectionery, jewellery, sunglasses, fashion apparel, local souvenirs and artefacts.

Site visits with questions from proposers took place yesterday (17 July 2019) and the deadline for submissions is 1 October 2019. The winning bidder will be informed by 15 October 2019, with which final negotiations will be completed by 31 October 2019.

The contract is expected to be signed on 15 November will build-out and fit-out raking place between 15 November 2019 and 15 March 2020. The opening of the stores is scheduled for 1 April 2020.

Cagliari Cruise Port is situated at the Sardinia Island, with the Iberian coast to the west and has the advantage of being included on a range of regional cruise itineraries.


Catania is one of four ports covered under the Global Ports Holding DF&TR RFP.

The Catania Cruise Port is located along Sicily Island’s northeast coast and is at the crossroads of major cruise itineraries passing through the Mediterranean.

Established in 2008, Malaga Cruise Port, includes all three cruise terminals of the Port of Málaga. Málaga is located in a strategic area in Southern Europe, connecting with routes to the Atlantic and the Mediterranean.

Finally, Zadar Cruise Port is at the historical centre of Dalmatia and according to the company is an ideal Adriatic port for transit and turnaround operations.

GPH, which is looking to develop a “one-of-a-kind, world class” duty free/duty paid travel retail programme at its ports has clear criteria in terms of the proposals.


This includes strong local brand representation supported by international brands in core categories; appealing designs that complement the specific port and its terminal’s shopping environment; expanded brand and merchandise offering; commitment to concept flexibility throughout the term, inclusion of pop-ups, in-store promotions and entertainment; balanced merchandise mix to drive sales and revenue; and overall travel retail strategy.

GPH said: “Respondents are encouraged to present ideas and concepts that exceed these objectives and offer a unique and creative and customer-focused duty free/duty paid travel retail programme.”


The winning bidder must work with a minimum capital expenditure of €500-$561/sq m at the port of Cagliari.

The company’s retail strategy will focus on four cornerstones. These are Be Local, which involves giving a sense of destination, Be Original — the sale of original and local products and elevation of the experience at the ports — Be Immersive (managing passenger traffic through low immersive environments) and Be Deliberate. This latter revolves around educating passengers on the retail offering to capture revenue otherwise spent in the city.

Click here for the RFP documents.

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