Trbusiness. The travel retail Trbusiness. The magazine for global retail and duty free professionals.Going with the flow
By Administrator |
The dream of airports and airlines that increasing use of e-tickets will ease queues and help to get passengers airside faster is becoming a reality, but slowly.
A poll by airlines technology firm SITA and Airline Business magazine shows that airlines have boosted their use of e-tickets, but tough times for some is making the switch to new technologies costly.
Electronic tickets now account for 30% of those issued by airlines, up from 19% in 2004 and over 70% of airlines sell tickets over the internet.
Bar codes that allow passengers to receive tickets by mobile phone or PDA and print them out ahead of time is one area where North American carriers are ahead of European airlines, with 67% able to offer this service, versus just 17% in Europe.
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