Helen Chater appointed TRBusiness Head of Business Development

By Charlotte Turner |

Helen Chater finalTRBusiness is delighted to announce the appointment of Helen Chater as its Head of Business Development, commencing 18 May.


Chater boasts a 30-year career in B2B publishing and was most recently Publisher at DFNI.


Nicky Lane, who has been on the TRBusiness commercial team on a part time basis for the past eight months will be concluding her tenure on 18 May.


TRBusiness International Sales and Marketing Director Ben Webb commented: “We would like to take this opportunity to thank Nicky for contributing her expertise and a fantastic input over this past year.


“Nicky has built up a great rapport with a plethora of companies in the travel retail industry. She has been an asset to the team and we wish her well for the future.



TRBusiness International Sales and Marketing Director Ben Webb.

Webb added: “We are thrilled to welcome Helen as a full time member of the company.”



Janice Hook, co-owner and Joint Managing Director of TRBusiness commented: “Despite making significant cost savings in a number of areas as a result of the impact that Covid-19 has had on our business, we, like many companies within the industry are preparing for the eventual upturn and recovery.”


“We want to be in a position where we can react to a change in the market and Helen’s broad range of skills allow us to do just that, as we continue to expand and diversify the business.


Janice Hook - TRBusiness head and shoulders

Janice Hook, co-owner and Joint Managing Director of TRBusiness.

“We are confident that Helen’s appointment reflects our commitment to the industry and reinforces our aim to be the leading provider of independent, quality news and information specifically for the duty free & travel retail industry.”


Chater said: “In my 30 years working in B2B publishing, I have enjoyed the dynamic and innovative travel retail sector the most and was determined to find a way to stay close to the channel after leaving DFNI.



“I have always admired the professionalism of TRBusiness and I am delighted to be joining such a warm, friendly and experienced team.


“The industry is facing a huge challenge at the moment and I have always admired the TRBusiness mantra of ‘helping the industry grow’. This statement is more relevant and important now than ever before and I fully intend to help companies in this wonderful industry to ‘adapt and survive’ during this crisis and in the recovery period afterwards.”


Helen’s background with the Frontier Awards as well as the UK Retail Industry Awards will contribute to the ongoing success of the Travel Retail Awards and she says she is ‘looking forward’ to sharing new and exciting ideas for events that will fit into the new normal.


“I am eager to collaborate with new partners to explore how TRBusiness’ fantastic portfolio – including print, digital and events – can support companies in the travel retail sector, communicate and market their recovery plans and rebuild confidence in this amazing industry.”


Helen Chater can be contacted at [email protected].


OUT NOW: June/July issue + Top 10 Airports

The TRBusiness June/July 2024 edition, featuring the Top 10 Airports report, is now available...


TR Consumer Forum 2024 photo gallery now live

The TR Consumer Forum 2024 was packed with memorable moments, from the very first networking...


TR Consumer Forum welcomes Gulf Beverages

TRBusiness is proud to announce Gulf Beverages and African + Eastern as Diamond Sponsors for the...

image description

In the Magazine

TRBusiness Magazine is free to access. Read the latest issue now.

E-mail this link to a friend