IDFS Morocco, Dufry and Vienna Airport bolster TR Consumer Forum delegates

By Luke Barras-hill |

Influential travel retailers and airports continue to sign up in their droves to attend the unmissable Travel Retail Consumer Forum, which will be held at the London Hilton Paddington hotel on 20-22 September [click below link to register].

Dufry Group, International Duty Free Shops (IDFS) Morocco and Vienna International Airport are the latest among a crop of key industry stakeholders to confirm their participation (subject to travel restrictions) of late, including London Gatwick Airport, Edinburgh Airport and London City Airport.

They supercharge an already impressive lineup of leading travel retailers, suppliers/brand companies, airports and industry associations set to attend DF&TR’s first international physical event since the pandemic struck in March 2020.


A leading roster of global operators including Lagardère Travel Retail, Aer Rianta International, 3Sixty Duty Free, WHSmith International, Inflight Sales Group Europe, R+F Travel Retail/Stena Line and Kaner Duty Free plan to send representation to the two-day event.

As reported on Monday, the *early bird discount deadline for the inaugural Travel Retail Consumer Forum hosted by TRBusiness and leading travel retail research agency m1nd-set has been extended until the end of this month.

This followed the hugely welcome news of the UK government’s easing of restrictions for arrivals passengers from the EU and US at 4am that same day.

The move offers a timely jumpstart for the return of DF&TR physical events such as the Travel Retail Consumer Forum, which continues to intensify its support.Philipp Ahrens, Senior Vice President Center Management, Vienna International Airport commented: “The retail business is a people business and this cannot be substituted by digital meetings. It is time to catch up in person and show ourselves that the industry is alive and will eventually return even stronger.

“I am interested in seeing new developments and techniques, which help us analyse what is the best for our travelling customers. Things have continued to develop in the pandemic period and it will be interesting to find out more about their [consumers] diversity.”

Gold sponsors Altia and Koskenkorva will have a presence in London, alongside Coffee Break Sponsors Ritter Sport and Leonidas.

E.Gluck, Anne Klein, Armitron, WITHit and Torgoen (all exhibiting at the E. Gluck stand) will enjoy face-to-face meetings with buyers on site.

The industry remains eager to reconnect in a physical setting.

All delegates will benefit from a sector-leading insights and intelligence package worth an incredible six figures in value, courtesy of partner m1nd-set, in addition to ample business networking opportunities.The conference sessions will concentrate on areas such as travel retail touch points and e-commerce, sustainability, health and wellbeing, in-store shopping behaviours, domestic tourism and luxury spending.

In addition, the Travel Retail Consumer Forum will spotlight dedicated IWSR/1nSpirit and beauty sessions.

TRBusiness is offering all delegates a ‘book with confidence guarantee’ should they be unable to attend due to Covid-19 restrictions.

In the unlikely event that the Travel Retail Consumer Forum is postponed, the registration fee will be automatically carried over to permit entry to the rescheduled event. Alternatively, a full refund is available.

The offer of a refund will also be extended to those with country-level travel restrictions in place at the time the event is due to take place.

For more information on the programme and for speaking opportunities, please contact [email protected]. For more information about sponsoring these networking events, as well as other sponsorship opportunities, please contact [email protected][email protected][email protected] or [email protected]

*The early bird registration fee is £495, which will be valid until 31 August. After that date, the standard rate of £595 will apply.


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