Inken Callsen to head up Heinemann’s new Global Supply Chain division

By Luke Barras-hill |

Gebr. Heinemann veteran and Director Fulfilment Inken Callsen has been named as Vice President Global Supply Chain, effective November, the Hamburg-based travel retailer has announced.

Callsen, who has worked for Heinemann for 26 years, will assume the role in line with a merger of the company’s existing logistics and fulfilment divisions.

Heinemann says the new business unit has been devised ‘to ensure a clear end-to-end supply chain focus and to further advance the Gebr. Heinemann supply chain in view of the development of the company’s global network and the sustainability strategy’.

Callsen has 26 years’ experience at Heinemann and founded the Fulfilment department in 2016.


“The challenges facing the global supply chain are becoming increasingly complex, from technical hurdles to delivery bottlenecks to sustainability,” commented Callsen.

“By unifying the two areas of Fulfilment and Logistics, we can now manage them even more effectively and develop future-oriented solutions through close collaboration with our partners.

“I greatly appreciate the recognition Gebr. Heinemann is showing me and I am very much looking forward to this new, exciting and challenging task.”

Dr Dirk Schneider, Chief Commercial Officer, Gebr. Heinemann said: “I am convinced that a holistic supply chain organisation will be able to master the current and future challenges even better and will make our business partners even happier.

“Inken Callsen has an excellent track record as an executive at Gebr. Heinemann in different departments. She will develop our very professional logistics reputation even further and will advance our supply chain to the next level of automation and sustainability.”

Callsen began her life at Heinemann in marketing management positions before assuming the position of Director Purchasing Perfume & Cosmetics, Fashion & Accessories, and most recently as Director Fulfilment.

In recent years, she has performed a key role in forging partnerships between Gebr. Heinemann and its suppliers.

She initiated the Travel Retail Data Innovation Group (TRDIG) that is working towards global standards for master data.

The system promotes greater cohesion between supplier and retailer processes by enabling automation in the exchange of product master data.


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