TRBusiness is thrilled to announce that the Global Industry Survey 2026 is now live.

The duty free and travel retail (DF&TR) industry’s original and longest-running state-of-the industry annual report, by a trade media publication, is back with a fresh lineup of questions that reflect the ever-evolving business landscape.

We encourage stakeholders around the world, at all levels, to share their insights in this leading source of industry intelligence.

This year’s survey features a mixture of multiple choice and open-ended questions on pertinent talking points: from what action needs to be taken to restore confidence in the duty-free price promise to the industry’s progress on having reliable market data.

Plus, as part of our planned extended coverage, we have a few extra category-specific questions that are being served to relevant stakeholders operating in those categories – these will appear to you automatically once you tell us what category(ies) you are active in at the start of the survey.

The deadline to have your say is Monday 22 December 2025 at 6pm UTC. (The deadline is earlier than usual this year due to our revised publishing schedule in 2026. Please note: If you feel you cannot meet this deadline but wish to be included, please contact [email protected] as it may be possible able to extend the deadline for you).

The results, comments and analysis will be published in the January 2026 TRBusiness e-zine and/or online at TRBusiness.com.

Your opinion is vital in helping to shape our compelling and data-rich editorial.

Please do click the button above to be directed to the survey and answer our refreshed lineup of qualitative and multiple-choice questions.

Snapshot of the Global Industry Survey 2025.

Taking part in the Global Industry Survey is an excellent way to secure editorial coverage in the January 2026 issue, which will be dedicated to the Global Industry Survey.

Simply click the pink buttons above or below and join the impressive roster of high-calibre stakeholders who have supported the report to date, including Avolta, Gebr. Heinemann, Lagardère Travel Retail, Aer Rianta International, Fraport, Tallink, Duty Free World Council, Dubai Duty Free, ACI Africa, Newmark, IAADFS, Lotte Duty Free – and many more.

TRBusiness’ Faye Bartle at the 2025 TR Consumer Forum in Amsterdam (far left).

“As well as being a vital temperature check for the industry, this year’s survey explores key topics currently shaping conversations across the global business,” said TRBusiness Editorial Director Faye Bartle.

“By taking part, you’ll have the opportunity to showcase your expertise and authority on the issues that matter most.

“We’ve selected questions to help ensure that our resulting report delivers high-quality insights and practical value to you.

“With that in mind, we encourage you to share your perspectives on the challenges, opportunities and expectations for 2026 which, alongside the views of fellow professionals, will help guide the wider industry with confidence moving forward.

“Advance thanks for lending your voice and helping us start nexte year with a comprehensive and insightful industry report that will serve as a valuable reference tool throughout the months ahead.”

New this year – reader survey

Finally, we have a short reader questionnaire at the end of the survey so that TRBusiness is able to garner your feedback on our content and events moving forward.

This includes the chance to tell us which new categories you would like to see in the Travel Retail Awards.

While taking part in this is element is entirely optional, we do encourage you to share your views to in order help us deliver even more timely and relevant content in 2026 and beyond.

“We highly value your input and I’d like to take this opportunity to thank you in advance for your time,” said Bartle.

The January/February issue of TRBusiness magazine containing the Global Industry Survey 2026.

What is the Global Industry Survey? 


Established in 2004, the Global Industry Survey is an independent and impartial piece of research run by the editorial team at TRBusiness and conducted without any personal bias or alliances.

Your responses will form part of our annual state-of-the industry report, which offers an inimitable insight into the hopes and expectations of stakeholders for the year ahead, as well as the major factors impacting on business in the travel retail and duty free sector.

How do I take part?

You can share your views quickly and easily via our digital survey, which contains a mixture of multiple choice and open-ended questions.

Simply click the button below to go straight to our streamlined online portal.

Our online portal is simple to use and the survey takes just under 20 minutes, on average, to complete*.

How are my comments used?

As mentioned, selected comments from respondents will be published in a Q&A format within the TRBusiness January 2026 e-zine and/or online.

Your opinion is highly valued, and we encourage you to contribute. We look forward to receiving your comments and would like to express our thanks in advance for taking part.

*Based on the average time taken to complete the 2025 survey.

READ MORE: TRBusiness January/February 2025 issue featuring the Global Industry Survey 2025