TRBusiness and event partner m1nd-set are delighted to confirm that registration is now open for the 2023 TR Consumer Forum.

As was announced last week, the third instalment of the industry’s only consumer centric conference will take place in Vienna from 21-23 June 2023.

Delegates will be warmly welcomed by our Host Sponsor, Vienna International Airport, at the company owned AirportCity Space business park, which is located within direct vicinity of the terminal building.

This year’s edition of the conference has been curated under the theme of ‘Facing the Future; Preparing for Tomorrow’s Consumer Today’ and will address a number of top priority topics to help stakeholders strategise and stay relevant to the travelling consumer from all regions.

READ MORE: Vienna Airport is TR Consumer Forum Host Sponsor

The conference has been extended for 2023, with an extra half-day educational session taking place on Wednesday afternoon (21 June).

The new session, titled Green Shoots Exchange, will focus solely on sustainability. It will provide a platform for new ideas, products and services that bear a strong social and/or environmental DNA, especially for new and recent entrants to the industry.

How to book your tickets

Duty free and travel retail stakeholders can now book their tickets to the 2023 TR Consumer Forum and take advantage of the early bird rate of £595, which is only available until 30 April 2023. The standard delegate rate of £795 will apply thereafter.

“Ticket pricing has been created to provide industry stakeholders with unrivalled value,” said Ben Webb, Managing Director of TRBusiness.

“All delegates are guaranteed to gain a deep understanding of the latest consumer trends, with an expertly curated, exclusive and up to the minute research presented by m1nd-set during the two-day conference.

“Also included are multiple opportunities to network and socialise with industry colleagues. These include the opening cocktail, networking dinner, coffee breaks and our closing cocktail – many of which will be providing a unique sense of place – more details on this are coming soon.”

Industry attendance off to a strong start

Attendees already confirmed as speakers and attendees for 2023 include: London Heathrow Airport, Aéroports de Paris, Budapest Airport, Lagardère Travel Retail, Aer Rianta International (ARI), Heinemann, European Travel Retail Confederation (ETRC), Airport Dimensions, Mondelez World Travel Retail, Whyte & Mackay, Nestlé International Travel Retail, and Dragon Trail International.

Attending event partners to date include Vienna International Airport, British American Tobacco (BAT), Beam Suntory, E. Gluck, Perfetti Van Melle, Blueprint, Nora Norway, Intelligent Track Systems, Puressentiel, Swedish Match, Loacker, and Enviro-Point.

More leading stakeholders making their way to the forum include Coeur de Lion, Essential Communications, ACS – Airport Commercial Services, Marine City Duty Free & Overseas, and Munich Airport International.

TRBusiness is also delighted to confirm that it is in advanced conversations with many of the leading airports, retailers, cruise and ferry companies, suppliers and many more industry stakeholders; many of whom have confirmed that they plan to attend the event.

More news on this will be revealed in the coming weeks.

Secure your space at a recommended hotel

There are two hotels in close proximity to the AirportCity Space conference venue: the H Vienna Airport Hotel and the Moxy Vienna Airport Hotel. Delegates are advised to book as soon as possible as availability is limited.

IMPORTANT: The NH Hotel at Vienna Airport is also called the NH Vienna Airport Conference Center. However please note that THIS IS NOT the conference venue. Details of the conference venue at the AirportCity space are below.

Getting there

Attendees are advised to book their flights to Vienna International Airport (Code: VIE). AirportCity Space business park (Address: The AirportCity Space, Office Park 4, Towerstraße, 1300 Schwechat, Austria.)

Key timings

Registration desks open at 1pm on Wednesday 21 June.

Green Shoots Exchange begins at 1:30-4:30pm.

There are 10 main conference sessions in total spread across two subsequent days: five on day one and five on day two – plus the closing remarks.

The first full day’s conference runs from 9am-5pm on Thursday 22 June, punctuated by networking coffee breaks and the networking lunch.

Day two of the conference, on Friday 23 June, runs from 9am-5:15pm, with networking coffee breaks and the networking lunch once again scheduled in between sessions.

More ways to get involved

To find out more about the programme and speaking opportunities, please contact Michael Barrett at [email protected].

For more information on Green Shoots Exchange and other brand-building opportunities, please email Helen Chater at [email protected].

For other sponsorship enquiries, please write to Nigel Hardy at [email protected] or Ben Webb at [email protected].