A year-in-review: Analysing TRBusiness’ 10 most-read stories of 2023

By Faye Bartle |


As the end of the year edges closer, the editors at TRBusiness have taken a look behind the scenes to see which of our articles in 2023 have received the most views.

The results provide a glimpse of the year’s most-read stories*, published on our website. Simply see below for a round-up of the most clicked online news and features.

The list includes one of our most hotly anticipated announcements of the year – the finalists and winners of the Travel Retail Awards, as well as our report on the dawn of Avolta, the Dufry-Autogrill combined entity, which was announced in Cannes.

This is in addition to high profile new shop openings, major product launches and people stories.

We hope you enjoy looking back at these popular pieces.

All that’s left to say is “thank you” to all our loyal readers for your support in 2023. See you in 2024!

1. REVEALED: 2023 Global Travel Retail Awards finalists

Our big reveal of the finalists of the consumer-voted Travel Retail Awards is one of our most eagerly anticipated announcements of the year so it’s no surprise that the big reveal in August takes the top spot of this list for 2023.

This year’s awards programme attracted a 38% rise in the number of entries, compared to 2022, with a bumper influx of product entries and an impressive number of consumer-conscious stakeholders being attracted by the refreshed lineup of promotion and CSR awards.

Click here to read the story

Travel Retail Awards 2023

Our ‘hero’ articles about the Global Travel Retail Awards came out on top in this year’s most-viewed web stories of 2023 audit.

2. Winners revealed: Global Travel Retail Awards 2023

As our loyal readers may have predicted, the reveal of the finalists is closely followed by the announcement of the winners. The ceremony glittering ceremony took place on 3 October at Hôtel Martinez in Cannes to coincide with the TFWA World Exhibition and Conference. Congratulations once more to all those recognised!

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Johnnie Walker Blue Label Xordinaire made its debut on 13 September in Singapore Changi Airport Terminal 1.

3. Johnnie Walker Blue Label Xordinaire makes GTR debut at Singapore Changi

News of global travel retail (GTR) exclusives are enduringly popular and this news story about Diageo Global Travel’s new Johnnie Walker Blue Label Xordinaire TREX is proving highly clickable.

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An artist’s impression of the new Changi Terminal 2 stores. Image: Changi Airport.

4. Lotte plans Changi Terminal 2 ‘grand opening’ for new stores

The shopping experience at Changi is much written about and all eyes are on Lotte Duty Free’s new airport stores at the expanded Changi Terminal 2. Our report, published in October, brought you all the details, including illustrations showing a glimpse of what to expect.

Click here to read the story

5. Remembering an industry titan: Eugenio Andrades

Earlier this year, and with great sadness, TRBusiness reported the death of the extremely well-respected and much-liked Dufry senior executive Eugenio Andrades. The piece was widely read.

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The nee Avolta logo.

6. Dufry-Autogrill is ‘Avolta’; shareholders to approve new unified brand identity

In new that rocked Cannes, the Dufry-Autogrill combined entity was unveiled on 2 October during the TFWA World Exhibition & Conference, complete with a new corporate fascia that synergises the travel retail and F&B businesses.

Click here to read the story

The Macallan Colour Collection

The Macallan Colour Collection marks the return of age statement whiskies to The Macallan’s global travel retail offering.

7. The Macallan launches TREX Colour Collection age statement whiskies

Another high-profile TREX released this year is The Macallan Colour Collection, created in collaboration with graphic designer David Carson. Comprising five age statement whiskies, the collection celebrates the brand’s commitment to natural colour and reflects the influence of sherry seasoning.

Click here to read the story

8. Johnnie Walker culls almost all GTR secondary packs, saving 183m boxes

Sustainability is a key content pillar for TRBusiness and this story of Diageo-owned blended Scotch whisky brand Johnnie Walker removing almost all of its secondary packaging in global travel retail channel, as part of its broader Society 2030 Spirit of Progress Plan, was a hit with our audience.

Click here to read the story

The Louis Vuitton Lounge by Yannick Alléno at Hamad International Airport.

9. Qatar Duty Free crowns Louis Vuitton Lounge by Yannick Alléno at HIA

Our on location stories are always big traffic drivers, as our report of Qatar Duty Free’s launch of the Louis Vuitton Lounge by Yannick Alléno in May goes to show.

Click here to read the story

10. Adrian Bradshaw named in key retail role at TRSS at Abu Dhabi Airport

Contacts are everything in this business so it follows that people stories are naturally big hitters. This story revealed the appointment of Adrian Bradshaw as General Manager of Travel Retail Sales & Services (TRSS) – an update that was of great interest ahead of the hotly anticipated opening of Abu Dhabi Airport’s Terminal A on 1 November.

Click here to read the story

*Drawing upon views collected to 18 December 2023.

Middle East

MEADFA Conference 2024 ‘heading to Abu Dhabi on 17-19 November’

This year’s Middle East & Africa Duty Free Association (MEADFA) Conference will take...


DFWC Q1 2024 KPI Monitor indicates rise in duty free impulse purchases

Impulse purchasing within global duty free is on the rise, according to the latest Duty Free...

Asia & Pacific

Avolta details “bold and ambitious” goals to grow its APAC business

With a number of key developments coming to fruition, including its operations at Wuhan Tianhe...

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