Several hundred attend London ARC event

By Doug Newhouse |

This year’s UK Airline Retail Conference (ARC) held its annual airline awards ceremony at the Kensington Close Hotel in London last night after a packed first day of conference sessions and its annual exhibition.


The event organiser claims this retail and ancillary revenue event is the leading networking platform for airline buyers and suppliers, with this year’s two-day conference and exhibition held at the Olympia Conference Centre.

Karim Halwagi opened the event with a welcome to all delegates. Halwagi recently bought ARC from publisher, Ink.

The circa 30-minute awards ceremony itself was well measured in time terms and also received well by several hundred attendees at last night’s event dinner. It was also hosted by Avril Appleyard, the Owner & Director of Appleyard Communications.

ETRC Secretary General Keith Spinks delivered the opening keynote yesterday and talked about threats to the DF&TR industry. Top of his list is product labelling within the EU, where confectionery suppliers could be required to list ingredients in multiple languages on their products. Spinks warned that wines and spirits could be next.


The overall Best Airline award went to Royal Dutch Airlines (KLM) which edged ahead against its two shortlisted rivals of British Airways (BA) and Scandinavian Airlines, while the Best Airline for F&B was won by BA – ahead of shortlisted challenges from easyJet and Norwegian.

Best Inflight Concessionaire was won by Inflight Service Europe, ahead of Gate Retail Onboard and the Inflight Sales Group, while the Best Inflight Agent/Distributor award went to Scorpio Worldwide, beating off competition from Hanse Distribution and Retail in Motion.

The Best Inflight Product in Retail award went to Daniel Wellington, while the Best Inflight F&B Award was claimed by Pots & Co. The Best Inflight Product in beverages was won by Chai Latte.

Meanwhile, the Best New Addition to have made the biggest impression was Kold Cocktails, while the award for the Airline Person of the Year went to Anthony Detter, Managing Director of the Inflight Sales Group.


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