Travel Retail Awards 2019: Video highlights

By Andrew Pentol |


The second TRBusiness Travel Retail Awards took place at the Conrad Hotel in Singapore on 13 May.

Following the second consumer-voted Travel Retail Awards which took place at the Conrad Hotel in Singapore on 13 May, TRBusiness is proud to present video highlights and a post awards digital supplement.

The video looks back on a wonderful night where guests enjoyed cocktails (courtesy of Chase Distillery), wine (courtesy of Treasury Wine Estates), a sit-down dinner, entertainment, notably from Singapore a cappella group MICappella, drinks, networking and a fantastic afterparty featuring a world class DJ.

Additionally, our standalone 2019 winners’ publication offers an insight into how votes were cast and a recap of the 18 product and airport award winners (five airport and 13 product). It also features a photo gallery and overview of each of our sponsors.


As is customary, winners will now be able to showcase the prestigious Travel Retail Awards logo, which travellers can identify at airports and on travel retail products worldwide.

The logo has become synonymous with genuine consumer appeal and represents a mark of confidence in travel retail airports and products.

As part of  the evening, TRBusiness also hosted a charity raffle to raise funds for SOS Children’s Villages as part of a special initiative with Dufry with a host of fantastic prizes offered, including a US$459 Montblanc Meisterstück Platinum Line Pen pledged by the travel retailer and a SGD$1,000 gift card kindly donated by Headline Sponsor Changi Airport Group.

A percentage of every table/seat booked was also donated to the charity, which is active in 135 countries globally and helps to protect hundreds of thousands of children each year while facilitating access to vital community support networks such as schools and health centres.

The charity raffle managed to raise SGD$9,000 for the worthwhile cause on the evening.

In an exceptional show of generosity, Dufry announced it would match the funds donated to the charity on the evening raising the total to SGD$18,000.

Click below to see the standalone 2019 winners’ publication.


TRBusiness and m1nd-set joined forces to create the Travel Retail Awards out of the fact that shopping plays an essential role in the passengers’ overall travel experience.

Similar to last year, the judging process married initial blogger and vlogger (video blogger) assessments with detailed analysis carried out among thousands of international travellers from m1nd-set’s unique database.

Each product entered into the awards received assessments from travellers passing through airports in the past six months.

Consumers also cast their views on their favourite airports based on customer service, digital and social media services, sense of place and the best environment for shopping – split out by votes according to millennials and all age groups.

A carefully curated panel of bloggers and vloggers – all from different backgrounds with their own unique product 
and travel experiences – provided expert thought and opinion on the categories.

Winners and finalists have already told TRBusiness just how much the game-changing initiative is already helping to boost their business in the channel after consumers voted their products the best in the duty free & travel retail industry.




OUT NOW: June/July issue + Top 10 Airports

The TRBusiness June/July 2024 edition, featuring the Top 10 Airports report, is now available...

The Americas

Avolta expands US presence with 15-year contracts at John Wayne Airport

Avolta is set to grow its presence at John Wayne Airport in Orange County, California, through a...


TR Consumer Forum 2024 photo gallery now live

The TR Consumer Forum 2024 was packed with memorable moments, from the very first networking...

image description

In the Magazine

TRBusiness Magazine is free to access. Read the latest issue now.

E-mail this link to a friend