TRBusiness is delighted to announce the winners of the second consumer-voted Travel Retail Awards in association with m1nd-set.

On an evening that attracted record numbers, the 2019 iteration of the awards held once again at the Singapore Conrad Centennial Hotel (Monday 13th May) delivered priceless insight backed by critical research and market opinion to honour the products and airports that stood the ultimate test – consumer feedback.

One year on from its inaugural launch, the Travel Retail Awards continues to deliver real return on investment for suppliers, airports and retailers alike, with a total of [18] awards (five airport; 13 product) handed out on the evening.

[For the full list of finalists and winners see below].

Guests enjoyed a night of entertainment, celebration and most importantly – education – at an event that has broken the mould of conventional awards’ occasions to truly disrupt the industry.

RECOGNITION GUARANTEED

Aside, cocktails, a four-course sit-down dinner, drinks and high-powered networking among some of the most important stakeholders in the industry, attendees were also treated to TRBusiness’ unmistakeable dash of hospitality – a fantastic after party as an extension of the hugely popular TRBusiness Rocks event.

As is customary, winners will now be able to showcase the prestigious Travel Retail Awards logo, which travellers can identify at airports and on travel retail products worldwide.

The logo has become synonymous with genuine consumer appeal and represents a mark of confidence in travel retail airports and products.

TRBusiness and m1nd-set joined forces to devise the Travel Retail Awards out of the notion that shopping plays an essential role in the passengers’ overall travel experience.

Similar to last year, the judging process married initial blogger and vlogger (video blogger) assessments with detailed analysis carried out among thousands of international travellers from m1nd-set’s unique database.

Each product entered into the awards received assessments from travellers passing through airports in the past six months.

Consumers also cast their views on their favourite airports based on customer service, digital and social media services, sense of place and the best environment for shopping – split out by votes according to millennials and all age groups.

A carefully curated panel of bloggers and vloggers – all from different backgrounds with their own unique product 
and travel experiences – provided expert thought and opinion on the categories.

M1nd-set’s research accounted for 70% of the total score, with blogger and vlogger feedback making up the remaining 30% of the assessment.

The Swiss research agency determined the finalists’ line-up according to a minimum scoring matrix in each category.

Only those that reached a critical benchmark high-score for their category were nominated for the shortlist, with winners receiving detailed feedback on performances according to key criteria.

As part of  the evening, TRBusiness also hosted a charity raffle to raise funds for SOS Children’s Villages as part of a special initiative with Dufry with a host of fantastic prizes offered, including a US$459 Montblanc Meisterstück Platinum Line Pen pledged by the travel retailer and a SGD$1,000 gift card kindly donated by Headline Sponsor Changi Airport Group.

A percentage of every table/seat booked was also donated to the charity, which is active in 135 countries globally and helps to protect hundreds of thousands of children each year while facilitating access to vital community support networks such as schools and health centres.

The charity raffle managed to raise SGD$9,000 for the worthwhile cause on the evening.

DUFRY MATCHES FUNDS RAISED

In an exceptional show of generosity, Dufry announced it would match the funds donated to the charity on the evening.

Janice Hook and Nigel Hardy, Co-owners, TRBusiness shared their thoughts on the event: “Congratulations to all the winners and finalists at this year’s consumer-voted Travel Retail Awards. The momentum generated by this ground-breaking initiative is being embraced by suppliers, retailers and operators and you only have to look at the many examples of those who have already amplified their exposure and financial returns.

“This benefits the entire travel retail ecosystem and those not involved are missing out on a significant opportunity, one that is transforming the perception of airport shopping by letting the consumers vote with their hearts – and wallets.”

Peter Mohn, CEO, m1nd-set added: “After the huge success of last year’s first and only consumer-voted Travel Retail awards, we are very pleased to find even more companies and brands participating this year.

“Additionally we broadened the number of airports assessed by consumers this year to 61 in total, so more players in the industry will receive detailed feedback about how they are perceived by the travellers.

“Most important are of course the clear results at point of sale demonstrated by suppliers and retailers, and this is tangible proof of the quality and recognition afforded to those who win the Travel Retail Awards.

“We at m1nd-set are glad and proud to contribute to improving the industry’s performance by making the voice of the customer heard through sophisticated, objective and representative research.”

PRODUCT AWARDS

Best Children’s Product

WINNER: Lego Group – Lego (R) – City Monster Truck

Finalist: Lego Group – Lego (R) – City Monster Truck

Finalist: Margarete Steiff – Soft Cuddly Friends Floppy Unica Unicorn

Finalist: Nestlé International Travel Retail – Smarties Creator Book

————————

Best Confectionery Product

WINNER: Lindt & Sprüngli (Schweiz) AG – Lindt Fruit Sensation

Finalist: Alfred Ritter GmbH & Co. KG (Ritter Sport) – Chocolate Game

Finalist: Alfred Ritter GmbH & Co. KG (Ritter Sport) – Chocolate World

Finalist: Butlers Chocolate – Butlers Drumshanbo Gunpowder Irish Gin chocolate truffles

Finalist:Butlers Chocolate – Butlers Premium Collection

Finalist: Ferrero Trading Lux SA – Ferrero Rocher World Map

Finalist: Ferrero Trading Lux SA – Kinder Mix Twister Box

Finalist: Haribo – Haribo Candy Tin

Finalist: Lindt & Sprüngli (Schweiz) AG – Lindor Milk Mint Mini Tube

Finalist: Lindt & Sprüngli (Schweiz) AG – Lindt Fruit Sensation

Finalist: Lindt & Sprüngli (Schweiz) AG – Lindt World Traveller Collection

Finalist: Mars Wrigley Confectionery ITR – M&M’s Salted Caramel Limited Edition

Finalist: Mondelez World Travel Retail – Toblerone Happy Holidays

Finalist: Mondelez World Travel Retail – Toblerone Tiny Crunchy Almonds

Finalist: Nestlé International Travel Retail – KitKat Senses

Finalist: Simply Chocolate – Hand Luggage

————————

 

Best Electronics Product

WINNER: Sennheiser UK Ltd – Sennheiser Momentum True Wireless

Finalist: Foreo – Luna Go

Finalist: Novalogy Ltd/Ayo – Anti Jet Lag Glasses 

Finalist: Sennheiser UK Ltd – Sennheiser Momentum True Wireless

————————

Best Fashion and Accessories Product
(including luggage & leather goods)

WINNER: Desigual/Flip and Wow! – Reversible Wallet

WINNER: Happy Socks AB – Happy Socks Cruise Exclusive Box (anchors)

Finalist: Desigual/Flip and Wow! – Reversible Wallet

Finalist: Desigual/Timeless Twins – Foulard Pack

Finalist: Dolphin Innovations GmbH – Wallet Click & Slide Hi-Tech

Finalist: Happy Socks AB – Cruise Exclusive Box (anchors)

Finalist: Happy Socks AB – Cruise Exclusive Box (waves)

————————

Best Fragrance Product

WINNER: Interparfums – Fantasia Mermaid, Anna Sui

Finalist: Coty – Burberry Her, Eau de Parfum For Women

Finalist: Coty – Chloé Nomade, Eau de Parfum

Finalist: Coty – Daisy Love, Eau de Toilette

Finalist: Estée Lauder Companies – Jo Malone Honeysuckle & Davana Cologne

Finalist: Interparfums – Fantasia Mermaid, Anna Sui

————————

Best Make-up Product

WINNER: Amorepacific – Sulwhasoo Perfecting Cushion EX No.21

Finalist: Amorepacific – Sulwhasoo Perfecting Cushion EX No.21

Finalist: Amorepacific – Laneige Skin Veil Base #40. Pure Violet

Finalist: Coty – Burberry Lip Velvet Crush

Finalist: The Estée Lauder Companies – Tom Ford Boys & Girls II Travel Retail Exclusive

————————

Best Skincare, Haircare, Bath and Body Product

WINNER: Amorepacific – Laneige Water Sleeping Mask

Finalist: Amorepacific – Laneige Water Sleeping Mask

Finalist: Dr. Lipp – Original Nipple Balm for Dry Skin, Luscious Lips & Glossy Bits

Finalist: The Estée Lauder Companies – Clinique ID

Finalist: Foreo – UFO Activated Masks, Advanced Collection

Finalist: Moroccanoil – Moroccanoil Treatment

Finalist: MosquitNo BV – MosquitNo Family Spray

Finalist: Rituals Cosmetics – The Ritual of Karma Travel Exclusives

Finalist: Transformulas Ltd – Flawless Photoglow

————————

Best Spirits Product

WINNER: Bacardi Global Travel Retail – Dewar’s Double Double Aged Blended Scotch Whisky 32 Years Old

Finalist: Bacardi Global Travel Retail – Aberfeldy 21 Years Old Single Malt finished in Madeira Cask, Travel Retail Exclusive

Finalist: Bacardi Global Travel Retail – Baron Otard XO Gold Cognac, Travel Retail Exclusive, Limited Edition Chinese New Year Gift Tin

Finalist: Bacardi Global Travel Retail  – Dewar’s Double Double Aged Blended Scotch Whisky 21 Years Old

Finalist:Bacardi Global Travel Retail  – Dewar’s Double Double Aged Blended Scotch Whisky 32 Years Old

Finalist: Beam Suntory  – Roku

Finalist: Chase Distillery Ltd. – Chase GB Gin

Finalist: Choyu Umeshu Co., Ltd – The Choya Extra Years

Finalist: Ian Macleod Distillers – Edinburgh Gin Rhubarb & Ginger Liqueur

Finalist: Liviko AS – Crafter´s London Dry Gin

Finalist: Quintessential Brands Group – Opihr Gin Adventurers’ Edition

Finalist: Quintessential Brands Group – Opihr Oriental Spiced Gin

Finalist: SPI Spirits (Cyprus) Ltd – Kah Tequila  Añejo

Finalist: SPI Spirits (Cyprus) Ltd – Stoli Gold Vodka

————————

Best Sunglasses/Eyewear Product

WINNER: Rodenstock GMBH – Porsche Design Sunglasses P’8478

Finalist: B&D – B&D Digital

Finalist: Maui Jim – Dragonfly

Finalist: Maui Jim – Swaying Palms

Finalist: Rodenstock GMBH – Porsche Design Sunglasses P’8478

————————

Best Travel Accessory Product

WINNER: Jozu for Women Inc. – Beacon by Wandersafe

Finalist: Cabeau – Evolution Cool

Finalist: Jozu for Women Inc. – Beacon by Wandersafe

Finalist: QuietOn – QuietOn Sleep

Finalist: Vanema Ltd – The OCTAsupport Travel Pillow

————————

Best Watches and Jewellery product

WINNER: Infinity & Co Ltd. – Dianna Leather Bracelet

Finalist: Buckley London – Eastern Wishes Charm Bracelet

Finalist: Capella Industries – Lambretta Marco 40 Recycled Rubber

Finalist: Clogau – Kensington Locket

Finalist: IG Partners/Vera Design – Infinity Tiny Silver Necklace

Finalist: Infinity & Co Ltd. – Dianna Leather Bracelet

Finalist: Infinity & Co Ltd. – Florence Necklace

Finalist: Monica Vinader Ltd. – Riva Kite Ring, Bracelet and Necklace Diamond Set

————————

Best Wines Product

WINNER: Henkell Freixenet Global – Freixenet Pinot Noir Rosé Italian Sparkling

Finalist: 697 SRL – Oscar.697 Aperitivo Pack Ltd

Finalist: Barton & Guestier – Barton & Guestier Côtes de Provence Rosé TRX

Finalist:Barton & Guestier – Veuve du Vernay Edition n°1

Finalist: Henkell Freixenet Global – Freixenet Pinot Noir Rosé Italian Sparkling

Finalist: Treasury Wine Estates – Penfolds Special Bottling Lot. 518 Spirited Wine with Baijiu

Finalist: Viña Concha y Toro – 1000 Stories Zinfandel, 2016

————————

Best Overall Travel Retail Product 2019

WINNER: Bacardi Global Travel Retail – Dewar’s Double Double Aged Blended Scotch Whisky 32 Years Old

---

 

AIRPORT RETAIL AWARDS

Best Airport for Customer Service

WINNER: Amsterdam Airport Schiphol (AMS)

Finalist: Abu Dhabi International Airport (AUH)

Finalist: Amsterdam Airport Schiphol (AMS)

Finalist: Dubai International Airport (DXB)

Finalist: Hong Kong International Airport (HKG)

Finalist: Singapore Changi Airport (SIN)

————————

Best Digital and Social Media Offer

WINNER: Singapore Changi Airport (SIN)

Finalist: Chhatrapati Shivaji International Airport, Mumbai (BOM)

Finalist: Dubai International Airport (DXB)

Finalist: Hong Kong International Airport (HKG)

Finalist: Indira Gandhi International Airport, Delhi (DEL)

Finalist: Singapore Changi Airport (SIN)

————————

Best Airport for ‘Sense of Place’

WINNER: Chhatrapati Shivaji International Airport, Mumbai (BOM)

Finalist: Abu Dhabi International Airport (AUH)

Finalist: Chhatrapati Shivaji International Airport, Mumbai (BOM)

Finalist: Dubai International Airport (DXB) in partnership with Dubai Duty Free

Finalist: Indira Gandhi International Airport, Delhi (DEL)

Finalist: Singapore Changi Airport (SIN)

————————

Best Airport for Retail Environment (voted by Millennials)

WINNER: Singapore Changi Airport (SIN)

Finalist: Abu Dhabi International Airport 

Finalist: Dubai International Airport (DXB)

Finalist: Indira Gandhi International Airport, Delhi (DEL)

Finalist: Muscat International Airport (MCT)

Finalist: Singapore Changi Airport (SIN)

————————

Best Airport for Retail Environment (voted by all age groups)

WINNER: Dubai International Airport (DXB) in partnership with Dubai Duty Free

Finalist: Abu Dhabi International Airport (AUH)

Finalist: Amsterdam Airport Schiphol (AMS)

Finalist: Dubai International Airport (DXB) in partnership with Dubai Duty Free

Finalist: Hong Kong International Airport (HKG)

Finalist: Singapore Changi Airport (SIN)