TRMarketplace now open for pre-event access

By Charlotte Turner |

TRBusiness and Bluedog Productions are pleased to announce that DF&TR stakeholders can now log on to the TRMarketplace platform in order to book meetings in advance of the official event, which begins on 28 September. 

Fully-registered delegates can sign in to the platform using this link:

Those that have not yet registered can click here:

A little more than four weeks remain before the travel retail and duty free industry’s first digital conference and networking forum takes place on 28 September – 2 October.


We encourage all fully-registered delegates to log on from today to browse the impressive list of Brand Hubs, book meetings with new and existing partners, and sign up for webinars from our comprehensive Knowledge & Insights programme.

As reported, in-depth e-learning sessions organised in partnership with leading travel retail research agency m1nd-set will run throughout the five-day event and promise unparalleled depth and value, with more than 20 individual sessions and an unrivalled lineup of senior executives from all sections of the industry.

In addition to an extensive category-specific webinar series, which will cover all the major duty free and travel retail product categories, the webinar programme will feature sessions on digital and data; the Chinese and Korean markets; the inflight, cruise and ferry retail sectors; and exclusive coaching sessions with behavioural change expert Mark Taylor, as announced recently.



In addition, TRMarketplace will present the inaugural (and long-awaited) Travel Retail Sustainability Forum and a special Travel Retail 2.0 webinar, which will focus on how the future travel retail business and partnership model should evolve.

During the welcome session on Monday 28 September, Ramesh Cidambi, Chief Operating Officer at Dubai Duty Free will provide the keynote address. He will be joined by Tanja Dik, Director of Consumer Products & Services at Schiphol Airport and Simon Kemp, Founder of Kepios & Chief Analyst at DataReportal.

The remaining webinars will commence with a brief consumer insights overview by research partner m1nd-set. One of the members of the management team – Peter Mohn, Clara Susset, Anna Marchesini and Camila Estrada – will each present up-to-the-minute shopper insights from research undertaken in recent weeks.

The insights will reveal intended shopper behaviours among a global panel of consumers for each category, market or retail channel when international travel resumes.

TRMarketplace participants will hear from multiple high-profile global travel retail executives taking part in the comprehensive e-learning programme.

TRMarketplace participants will hear from multiple high-profile global travel retail executives taking part in the comprehensive e-learning programme.

All webinars will feature dynamic and interactive round table discussions, with input from specialists from each category or sector. Participants will reflect on the consumer insights and provide their own respective knowledge and perspectives on how the industry could, should or must evolve, in order to remain relevant to the travelling customer when international flights resume on a global scale.


In addition, the webinar programme will feature the postponed 2020 Travel Retail Awards ceremony. The industry’s only consumer-voted awards will feature exclusive and unique insights from m1nd-set.

The awards ceremony will include a series of brief consumer insight summaries for each award to explain the consumer feedback on the category and the criteria that defined each winner.

As announced, TRBusiness has nominated the Foundation for Environmental Education (FEE) proposed by Platinum Sponsor Mars Wrigley as the chosen charity for the 2020 Travel Retail Awards fundraiser.

The ceremony will end with the Charity Raffle, which will feature a number of premium products donated by sponsors and brand hub partners, to raise funds for the FEE’s ‘Litter Less Campaign New Delhi’ project (more information to follow soon.) Tickets for the raffle are already on sale via the Travel Retail Awards’ website Charity Raffle page.

As previously mentioned, Brand Hub owners will gain full disclosure of the visitors list and have the opportunity to book meetings over the next four weeks, prior to the event start date to maximise ROI.

All TRMarketplace content will be available for six months after the event has concluded.

See a list of our Brand Hub partners and visiting companies below. For the full and up-to-date list visit



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