TR Question Time Cannes special: Harding Retail

By Luke Barras-hill |

James-Prescott-TRQTmainThe hugely popular Travel Retail Question Time (TRQT) video series – which gives TRBusiness readers and viewers a one-of-a-kind opportunity to pitch a pressing question to a leading DF&TR executive – returns with a special edition to be filmed during the TFWA World Exhibition & Conference.

You can now submit your questions for the third instalment of TRQT, kindly sponsored by Nestlé International Travel Retail.

Click here to submit your question.

The deadline for submissions is Tuesday 24 September.

In the hot seat this time is James Prescott, Managing Director of Harding Retail.


Readers can submit the question they always wanted to ask, but never had the chance to. We will then shortlist the top 10 questions and these will be voted for, again by our readers.

The five most popular questions – as voted for by our readers – will then be put to James Prescott during a special edition of TRQT to be filmed during the upcoming TFWA World Exhibition & Conference in Cannes.


James Prescott, Managing Director, Harding Retail.

Over the course of this year, TRBusiness is offering readers the chance to put their questions to a highly influential member of the duty free & travel retail industry while we capture it all on camera.

Prescott’s appearance on TRQT comes amid an extremely exciting period for the global cruise sector.

Voluminous growth in passenger numbers and vessels, the emergence of some truly novel and immersive approaches to onboard retail and a cacophony of new and exclusive brand activations are challenging the traditional travel retail ecosystem.

Harding Retail, which enjoys 20 cruise brand partnerships around the world with the likes of Carnival, P&O Cruises, Royal Caribbean Cruises, Marella Cruises, Fred Olson Cruise Lines, Cunard and Viking, enjoyed a fruitful 2018.

“We’ve been successful with existing as well as new business, recognised within the industry […] be that with awards, contract renewals and wins,” Prescott told TRBusiness recently.

“[Cruise] is a very specialised business, with many unique challenges, challenges that are perhaps underestimated by people thinking it’s just a floating airport. Ships are a completely different market, and need thinking about in a completely different way.

“Opportunities and challenges are often the same things. The cruise channel is growing rapidly, and becoming increasingly diverse.

“We’ve restructured to ensure we don’t lose focus, as well as brought in some serious talent to the business and continued to invest to ensure we’re well placed for the future. We have never been a one-size-fits-all retailer; that is a challenge, but going forward it’ll be a huge advantage.”


The Travel Retail Question Time initiative, which was launched earlier this year, is kindly supported by Nestlé International Travel Retail.

“When TRBusiness approached us with the Travel Retail Question Time concept, where readers are asked to pose the questions that they feel are relevant to a key industry stakeholder, we were immediately interested,” says Stewart Dryburgh, General Manager, Nestlé International Travel Retail .

“With the tag-line – ‘have a break from the usual topics’ – this idea was a natural fit for our #1 brand KitKat as well as a great idea to stimulate discussion and debate in the industry. As such we’re delighted to support this project and hope it brings TRBusiness readers great value.”

Hear more from Nestlé International Travel Retail General Manager Stewart Dryburgh below on why the company believes so strongly in this new video interview format.

To view previous episodes of Travel Retail Question Time, click the corresponding links below.

Julie Lassaigne, Secretary General, European Travel Retail Confederation

Ramesh Cidambi, COO, Dubai Duty Free Part 1

Ramesh Cidambi, COO, Dubai Duty Free Part 2



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