Video Interview: Frank O’Connell

By Doug Newhouse |

Doug Newhouse talks to Frank O’Connell, President of the Duty Free World Council, about the ambitions of the council and how they will work alongside industry associations in promoting and protecting the global duty free channel.

 

In September, the Duty Free World Council took the bold step to commission the creation of a global DF&TR ‘Industry Database’  to develop an Industry Profile.

 

Other projects being actively progressed by the Duty Free World Council include the potential development of an industry education academy, with a view to establishing training and management development standards for the industry backed by a robust and academically sound accreditation process through university partnerships.

 

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