Now in its third year, the travel retail industry’s only event dedicated solely to the travelling consumer will take place over three days in the week commencing 19 June (exact dates to be confirmed via TRBusiness.com in due course).
“Vienna is an amazing location for the TR Consumer Forum,” commented Michael Barrett, Head of Events and CSR at TRBusiness.
“It is one of Europe’s most beautiful cities, offering delegates the opportunity to discover the many stunning monuments, surrounding countryside and vineyards, and many other cultural sites before or after the conference for those who wish to prolong their stay. Its central European location and excellent connectivity means it’s an easy direct flight for most.
“We are experiencing a very high level of interest in the event from the many industry stakeholders we are currently in discussions with, and their reaction to the location has been extremely positive.”
The TR Consumer Forum 2023 will take place over three days, beginning with a brand new, sustainability focused half-day educational session (details of which will be revealed soon), prior to the Opening Cocktail.
This will be followed by a two-day conference programme.
“We are proud and delighted that the TR Consumer Forum has chosen Vienna as its next destination for a surely thrilling conference, as has been proven already in London and Limassol,” said Philipp Ahrens, Senior Vice President Center Management, Vienna Airport.
“Hopefully we will be able to welcome as many of you as possible, to enjoy Austrian hospitality combined with professional and valuable input, as well as great networking opportunities for all participants.”
Details of the evening entertainment venues, the Opening Cocktail and the Gala Dinner will be announced soon.
“We are extremely grateful to Philipp Ahrens for his support and all his team at Vienna Airport who have been most helpful with the organisational aspects,” added Barrett.
Registration for the TR Consumer Forum will open shortly.
In the meantime, duty free and travel retail (DF&TR) industry executives wishing to register their interest in attending the conference, or who want to find out more about speaking, exhibiting and sponsorship opportunities, can do so via the ‘Register Your Interest’ button above.
A highly acclaimed conference
The the latest edition of the TR Consumer Forum took place in Cyprus in September 2022 and attracted 180 DF&TR stakeholders for a vibrant educational programme and plenty of critical networking.
“Dynamic, panel-based discussions characterise the TR Consumer Forum and delegates can expect our signature style of conference content to be further elevated for the 2023 edition,” said Luke Barras-Hill, Managing Editor, TRBusiness.
“As we have seen from the previous two Forums, the lively, digestible format does an excellent job of bringing to life the insight-packed conference agenda and inspiring audience interaction.
“This year, our curated line-up of sessions will delve further into crucial recovery-phase topics on the DF&TR radar to help the industry gain a comprehensive understanding of consumer behaviours and how to maximise engagement in the channel.
“We are looking forward to welcoming delegates once again for what is set to be an even bolder and richly educational event that serves our company vision to help the industry grow.”
Highlights of the 2022 edition can be viewed in the video below.
Many TR Consumer Forum 2022 attendees commended the conference highly, praising it for the significant value of the content and networking opportunities. Below is a selection of testimonials:
“A well organised event and gathering of like-minded individuals, set in beautiful surroundings on the delightful island of Cyprus, with provoking industry insights and discussions which demonstrated that together, through the sharing of ideas, knowledge and progress, we can bring about positive global change.” – Tracy Ross, Projects & Design Manager, Sustainability Champion & LEED Green Associate at Aer Rianta International Middle East
“Another insightful edition of this one-of-a-kind event. This year showcased Cyprus, and provided excellent examples of best in class consumer engagement activities.” – Danielle Willox-Semple, Edrington
“A great event in a terrific venue. The format of the conference delivers great insights with m1nd-set data supported by interactive panel discussions.” – Julie Lassaigne, Secretary General, ETRC
“The TR Consumer Forum has quickly become a must-attend event for me because it puts the consumer at the heart of all the discussions. This year’s  event was packed full of valuable information, good discussions, and fantastic networking opportunities with old and new industry friends alike.” – Tim Young, Founder/Managing Director, Young Spirit Consulting
“It was a brilliantly organised event that gave the opportunity to get back to face to face contact with representatives of the travel retail industry. I really enjoyed the sessions and the panel discussions because, for me, they contributed to and boosted the talks we had in the coffee breaks and evening events afterwards.” – Larissa Elfes, Fraport AG
“An excellent conference in a superb venue. Insightful presentations across a broad spread of industry topics, plenty of networking opportunities, super hospitality all round.” – Rowena Holland, Managing Director, Essential Communications
“An extraordinary conference with educational, inspiring and data rich presentations and panel debates on how travel retail, as an industry, can better serve travelling customers during these unprecedented times. The content fuels debate and generates food for thought. Furthermore, there was a great mix of delegates representing a wide range of travel retail stakeholders.” – Thomas Henningsen, Partner, Blueprint