Was 2019 a good year? Do you think 2020 will be better or worse for DF&TR?

By Charlotte Turner |

SurveyWhile geopolitical and socioeconomic threats were top of the agenda in 2018 as made clear in the 2019 Global Industry Survey (published in January), we predict that many DF&TR stakeholders will tell TRBusiness that 2019 has been all about sustainability and the need for the industry to act now in order to reduce its carbon footprint and respond to an increase in consumer-led environmental activism.

 

Aptly TRBusiness has included a question on sustainability among others which tap into the industry’s current sentiment, such as one on external challenges and threats to the business.

 

In the 2019 survey it was interesting to discover that almost 60% described 2018 as ‘good’ and only 7% viewed it as ‘bad’. For some, the first half result was so good that the year as a whole could still be described as positive.

 

As many will remember, 2018 appeared to be a year of two halves for the global duty free and travel retail industry. In the first half, many appeared to experience a rebound or recovery, while others simply said that growth ‘accelerated’.

 

However, in the second half many complained of a slowdown as a direct result of ‘negative external pressures’ [to borrow one respondent’s phrase].

 

CLICK HERE TO FILL IN THE 2020 TRBUSINESS GLOBAL INDUSTRY SURVEY.

FOR BETTER OR WORSE

The common consensus was that these external pressures were not going away. Just over half our respondents (55%) believed that 2019 would be better than 2018 and 37% believed it would be much the same.

 

Global-Survey-2019-graph-1

 

Companies expressed that geopolitical impacts would continue to be a major cause for concern for DF&TR businesses. In fact, it is fair to say that the industry was most concerned by these uncontrollable threats, with the trade war between the US and China mentioned numerous times.

 

Global-Survey-2019-graph-3Unsurprisingly, January’s survey forms were also littered with the word ‘Brexit’, with those citing ‘uncertainty’ on the outcomes – not only for businesses, but also for travellers who might decide to vacation at home to avoid the chaos – as the most worrying factor.

 

Read more about the 2019 survey here.

 

The TRBusiness Annual Survey will be published in January 2020 and this is YOUR opportunity to tell the industry what you really think.

 

CLICK HERE TO FILL IN THE 2020 TRBUSINESS GLOBAL INDUSTRY SURVEY.

 

The annual survey is one of the most widely read reports of the year and acts as a barometer for the health of our industry.

 

We value your opinion and know the industry would like to hear your thoughts.

 

Final deadline is Monday 6 January, 2020.

 

The survey is conducted without any personal bias or alliances. We simply ask a series of questions and publish the answers alongside your name, company and job title.

 

If you would prefer to receive the survey in a word document then please email [email protected].

 

TRBusiness thanks you very much in advance for your responses.

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