Dufry has been granted a four-year contract extension to operate two duty free stores in Terminal 1 of Kuwait International Airport until 2026, renewing a well-established partnership with the operator which initiated in 2006.
The airport is managed by the Kuwait Directorate General of Civil Aviation (DGCA) and handles over 4 million passengers a year.
As part of the new contract extension, Dufry will completely refurbish its existing stores occupying a total retail space of 384sq m, which it operates in partnership with That-Es Salasil.
‘DETAILED UNDERSTANDING OF CUSTOMER PROFILE’
Since the award of the original duty free contract, both partners have built up a ‘detailed understanding of the airport’s customer profile and expectations’, Dufry said in a statement.
When the store refurbishments are complete, customers will be able to enjoy an extended product assortment and a new, curated selection of jewellery and sunglasses.
The assortment already consists of international brands in perfumes & cosmetics, food and confectionery, as well as tobacco and luxury goods. Customers will also benefit from Dufry’s expertise in serving Middle Eastern markets, acquired over the many years of operating 26 duty free shops at 5 airports in the region, said the retailer.
Alberto Iglesias, Dufry’s Chief Operating Officer for the Mediterranean, Eastern Europe and Middle East made these comments: “We are delighted to have been awarded this contract extension and would like to thank our partners at DGCA for renewing the trust placed in us to operate the duty-free stores in Terminal 1.
“For Dufry this consolidates our strong presence in the Middle East, which continues to be one of the fastest growing regions of our industry.”