Qatar Duty Free sales per pax at Hamad Airport up more than 70% on 2019

By Luke Barras-hill |

Time spent renovating and expanding shops and F&B outlets at Doha’s Hamad International Airport (HIA) during the pandemic paid dividends for Qatar Duty Free (QDF) in 2021. 

The travel retailer enjoyed an uplift in revenue per passenger for the year in excess of +70% versus 2019, according to a full-year results statement released by HIA.

Passengers handled by HIA in 2021 grew by 41.37% year-on-year to total 17,702,635.

A multitude of new retail concepts and brand stores such as Adidas, Chanel, Apple and Hublot’s first travel retail boutique in the region now grace the commercial aisles of HIA.

This is not to mention the addition of luxury fashion avenue Viale di Lusso featuring the first airport boutique in the Middle East for Valentino, together with Fendi and Jimmy Choo outlets and Emilio Pucci’s first-ever standalone airport boutiques in the region.

As reported, luxury house Moncler this month launched its first-ever line of fragrances in worldwide travel retail with Qatar Duty Free.


Later this year, Qatar will welcome visitors to the FIFA World Cup Qatar 2022 (21 November – 18 December).

Preparations are underway to welcome visitors to the FIFA World Cup Qatar 2022, which begins in November.

As reported, the airport’s ambitious expansion programme – currently in phase A – will lift capacity to more than 58 million passengers per annum.

Phase B, scheduled to begin after the conclusion of the FIFA World Cup, will increase passenger capacity to more than 60 million per annum.

Engr. Badr Mohammed Al Meer, Chief Operating Officer at HIA, commented: “While the global aviation industry witnessed another tumultuous year, HIA prevailed and continued to set new benchmarks and achievements; a reflection of the airport’s dedication to ensuring passenger and staff well-being.

“Qatar’s airport maintained stringent safety procedures to ensure a worry-free passenger experience, formed new partnerships to further HIA’s vision for sustainability and technological innovations, and expanded its lifestyle offerings for its passengers.”

HIA currently serves 156 destinations after adding eight new passenger routes to its network (and one new airline partner, RwandaAir) in 2021. Dhaka, Malé, Dubai, Kathmandu and London were among the busiest departing destinations from HIA during the year.

In addition, the Qatar Company for Airports Operation and Management (Matar has consolidated its airport operations to coordinate key stakeholder activities in anticipation of tournament guests.

Alongside the main passenger terminal, there is a dedicated stand-alone terminal that will serve as the primary touchpoint for arrivals and departures of FIFA teams and delegates.

The Middle East hub, awarded ‘Best Airport in the World 2021’ by Skytrax, reported a 28.1% growth in aircraft movements in 2021 with 169,909 total aircraft take-offs and landings.

“As the official airport partner of the fast-approaching FIFA World Cup Qatar 2022, HIA is looking forward to creating new passenger experiences at the airport, while keeping their safety and well-being at the core of our operations,” added Al Meer.

“Qatar’s airport realises the importance of the World Cup for incoming fans – many of whom fly across the world to witness the event. We are delighted to welcome them with the unparalleled experience they deserve.”


Middle East

MEADFA Conference 2024 ‘heading to Abu Dhabi on 17-19 November’

This year’s Middle East & Africa Duty Free Association (MEADFA) Conference will take...


DFWC Q1 2024 KPI Monitor indicates rise in duty free impulse purchases

Impulse purchasing within global duty free is on the rise, according to the latest Duty Free...

Asia & Pacific

Avolta details “bold and ambitious” goals to grow its APAC business

With a number of key developments coming to fruition, including its operations at Wuhan Tianhe...

image description

In the Magazine

TRBusiness Magazine is free to access. Read the latest issue now.

E-mail this link to a friend