ARN rolls out the awards
By Administrator |
Airport Revenue News (ARN) has announced the winners of its 2007 Best Concessions Awards for the 12th year in a row, reflecting what it claims are ‘the industry?s choices’ for the best concessions programmes and
the best concessionaires of the year in US airports.
ARN said that ‘as always’, this year?s judges were chosen for their broad-based expertise and knowledge about concessions: ‘The judges are separated into two groups: Concessionaire judges vote for nominees in airport programme categories; airport judges vote for stores and restaurant nominees in concessionaire categories. The nominees were selected by readers in an earlier process because of their noticeably high standards of excellence in a variety of categories.’
In a massive roll call, the winners were as follows: (Airports – Large Airport Division) Minneapolis-St. Paul International Airport with the Best Concessions Programme Design; Orlando International Airport with the Best Customer Service; Dallas-Ft. Worth International Airport with the Best Concessions Management Team; LaGuardia Airport with the Best Concessions Management Team; Detroit Metropolitan Wayne County Airport with the Most Unique Services; Minneapolis-St. Paul International Airport with the Best Overall Concessions Programme.
(Medium Airport Division) Pittsburgh International Airport with the Best Concessions Programme Design; Ronald Reagan Washington National Airport with the Best Customer Service; Ronald Reagan Washington National Airport with the Best Concessions Management Team; Pittsburgh International Airport with the Most Unique Services; Baltimore-Washington International Airport with the Best Overall Concessions Programme.
(Small Airport Division) Southwest Florida International Airport with the Best Concessions Programme Design; Jacksonville International Airport with the Best Customer Service; Richmond International Airport with the Best Concessions Management Team; Southwest Florida International Airport with the Best Concessions Management Team; Austin-Bergstrom International Airport with the Most Unique Services; Palm Beach International Airport with the Best Overall Concessions Programme (two-way tie); Southwest Florida International Airport with the Best Overall Concessions Programme (two-way tie).
(Single Terminal Division) Detroit Metropolitan Wayne County – McNamara Terminal with the Best Concessions Programme Design; Dallas-Ft. Worth International – Terminal D Terminal with the Best Customer Service; Detroit Metropolitan Wayne County – McNamara Terminal with the Best Concessions Management Team (two-way tie); LaGuardia Airport – Central Terminal Building Terminal with the Best Concessions Management Team (two-way tie); Dallas-Ft. Worth International -Terminal D Terminal with the Most Unique Services; Detroit Metropolitan Wayne County – McNamara Terminal with the Best Overall Concessions Programme.
(Concessinaires – large retailer division) The Hudson Group Best New Specialty Retail Concept (for Made In Washington), Best News & Gift Operator; The Paradies Shops Retailer with the Highest Regard for Customer Service, Best Specialty Retail Brand Operator, Best Overall Retailer; Brooks Brother (The Paradies Shops) Best Retail Store Design Cold Stone Creamery, Fuddrucker?s, and The Irish Guinness Pub Best New Food & Beverage Concept (three-way tie); Famous Famiglia Food Operator with the Highest Regard for Customer Service; Best Overall Food & Beverage Operator Anthony?s Seafood Best Restaurant Design; HMSHost Best Food & Beverage Brand Operator.
(Small retailer division) Fireworks Best New Specialty Retail Concept and Best Retail Store Design; ZoomSystems Best New Specialty Retail Concept; XpresSpa Retailer with the Highest Regard for Customer Service; Delstar Group Best News & Gift Operator; L?Occitane Best Specialty Retail Brand Operator; Best Overall Retailer Taxco Sterling Best Overall Retailer (tied with L?Occitane); Legal?s Test Kitchen Best New Food & Beverage Concept; Vino Volo Food Operator with the Highest Regard for Customer Service; Fig?s Best Restaurant Design; Legal Sea Foods Best Food & Beverage Brand Operator; OTG Best Overall Food & Beverage Operator CBR Inc. Best DBE Operator.
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