Washington Dulles International Airport. Photo: Shutterstock/Alexanderstock23.

Avolta has been awarded two 10-year contracts at Washington Dulles International Airport (IAD), which are set to add over 700 sqm of retail and dining space in the new 14-gate Concourse E.

The spaces are scheduled to open in late 2026.

“With Concourse E, we have the opportunity to reimagine what the passenger experience at Dulles International can be. We’ve crafted a travel retail and F&B offering we are proud of – one that puts the traveller at the centre by creating a journey that is enjoyable and memorable,” said Steve Johnson, President and CEO, North America, Avolta.

“We are pleased to partner with MWAA, Fraport USA, and passionate small business partners to realise this vision.”

Avolta’s Hudson will open five new locations, introducing a lineup of locally inspired stores that are exclusive to the airport and will showcase local businesses.

Additionally, the partnership is giving rise to a hybrid concept blending travel retail and food & beverage (F&B).

A collection of automated retail points will provide 24-hour dining options from popular US brands, so customers can satisfy their appetite around the clock.

Steve Johnson, President and CEO, North America, Avolta.

Complementing the retail offering, Avolta’s HMSHost will introduce local craft spirit company MurLarkey Distilled Spirits through a new bar and restaurant – a fitting example of how the company is seeking to integrate premium local brands into the mix to help drive differentiation and growth.

“The new Concourse E will enhance the entire travel experience at Dulles International and is part of the multi-year Dulles Next airport construction programme to accommodate future growth,” said Chryssa Westerlund, Airports Authority Executive Vice President and Chief Revenue Officer.

“This next-generation concourse represents our commitment to innovation, customer service and showcasing the best of the Washington region.

“We welcome the partnership with Avolta and Fraport USA that will bring travellers new travel retail and dining experiences that reflect the spirit of our community.”

Digital engagement will be a core component of the new shopping experience, leveraging in-store technology such as self-checkout.

Plus, travellers will also be able to reap the benefits of the Club Avolta loyalty programme, including  access to exclusive offers, rewards and cross-promotions.

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