Avolta’s existing/current store at Santiago de Chile International Airport.

Avolta has been awarded a 12-year duty free concession agreement by Chile’s Directorate General of Civil Aviation (DGAC) and the National Customs Service (Customs), to expand its presence at Santiago de Chile Airport.

Set to commence in Q3 2026, the concession agreement with DGAC and Customs is described by Avolta as ‘one of the most significant public travel retail tenders in the region in recent years’.

The win builds on the company’s 30-year-strong track record at Santiago de Chile International Airport, where it already operates a duty-paid business.

Under the new agreement, Avolta will operate two expansive walkthrough duty free stores, including a departures store stretching almost 3,000 sqm and a 2,800 sqm arrivals store.

In addition, the partnership encompasses last-minute outlets located within the concourses.

These new spaces pave the way for Avolta to introduce supplementary categories.

Enrique Urioste, President and CEO LATAM, Avolta.

“This win is a testament to the trust built over many years and our deep understanding of Latin American travel retail. With this renewed partnership, we will deliver a reimagined experience that blends global best practices with the unique spirit of Chile,” said Enrique Urioste, President and CEO LATAM, Avolta.

“We are proud to continue contributing to the country’s tourism and economic growth while always putting passengers at the centre.”

The new operations will spotlight Chilean heritage and deliver premium services to travellers.

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