Trbusiness. The travel retail Trbusiness. The magazine for global retail and duty free professionals.DFASS appoints Mike Osorio in newly created strategic role
By Andrew Pentol |
Mike Osorio spent over a decade working with DFS Group.
DFASS has appointed experienced travel retail executive Mike Osorio as President Organisational Change & Effectiveness, a newly created strategic role in support of the evolution of the travel retailer.
The company is now ‘aggressively updating and professionalising’ its organisation to lead in the omnichannel, digital, customer-driven travel retail industry of the future.
A senior executive with three decades of leadership experience, including over a decade with DFS Group, where he most recently served as Region President, Americas/Pacific Islands/Japan, DFASS said his extensive background in retail operations as well as HR, learning and development and organisational change and effectiveness made him ‘uniquely qualified’ for his remit with the inflight specialist.
A DFASS statement said: “Mike will partner with our talented team to define DFASS for the future and its leadership role in all aspects of travel retail, including inflight, airport and border stores and omnichannel retailing as evidenced by the recent Singapore Airlines/DFASS/SATS joint-venture.”
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