Fraport USA to manage the retail operations in JFK T5
By Andrew Pentol |
Fraport USA is to take over the day-to-day management of the retail operations at New York JFK Terminal 5, effective 1 April.
The company, which was the first to launch street pricing and branded airport retail programmes in the US, will be responsible for managing all shopping and dining areas in JetBlue’s home terminal.
Both parties will collaborate in terms of further enhancing the range of shops and restaurants, including a diverse line-up of local New York-inspired offerings.
JetBlue Executive Vice President Commercial and Planning Marty St George said: “New York is our home and T5 is a reflection of who we are. We look forward to working with Fraport USA to further enhance the experience for our customers traveling through our state-of-the art home at T5.
“For nearly a decade, our customers have told us how much they enjoy their experience at T5 and even come early to shop, have a great meal or get some work done with free Wi-Fi. This experience will get even better with Fraport’s innovative approach and in-depth expertise focused on delivering a world-class experience.
Fraport USA President and CEO Ben Zandi commented: “Fraport USA will be working closely with JetBlue to take the passenger experience at JFK to the next level. Our master plan will provide a best-in-class airport experience reflective of New York’s vibrant culture and JetBlue’s position as one of the most respected and innovative airlines in the industry.”
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