TRBusiness
Our story
Since October 1997 TRBusiness magazine (formerly known as The Duty Free Business) has been providing its news reporting and unrivalled analytical commentary to the duty free/travel retail industry’s leaders and decision makers.
Launched into an overcrowded trade media market place in the late 1990s during the Asian economic crisis and in the shadow of (the eventual) abolition of intra-EU duty free, it was viewed (by some) as the magazine that would never survive.
Two decades on it is perceived as an indispensable and truly serious business-to-business journal with the highest editorial to advertising ratio of any trade magazine by far.
The magazine has enjoyed continued and significant advertising support from the leading names in the luxury goods industry and witnessed other magazines covering the market either completely disappear, or be forced to reduce their frequency (and/or) pagination.
The owners
Nigel Hardy, Co-Owner & Joint Chief Executive Officer
Nigel joined the duty free trade press in 1991 working on Travel Retailer International where he was largely responsible for its economic success during the seven years he spent at Raven Fox.
Nigel joined The Duty Free Business magazine in February 1998 as Marketing Director and became International Sales & Marketing Director, following the management buy out of The Travel Retail Business in July 2004.
Prior to his entry into the duty free media, he worked as a Eurobond and Japanese Equity Warrants trader on The London Stock Exchange.
T: +44 (0)1883 62 30 20
E: nigel @ trbusiness.com
Janice Hook, Co-Owner & Joint Chief Executive Officer
Janice began her accounting career in 1994, working for a government agency formally known as “The Milk Marketing Board”. After successful training, she continued to progress and in 1997 was appointed Financial Controller for an international alcohol importer.
She then moved into the private medical sector where her career excelled. Janice was approached by the Duty Free Business magazine in 2001 to become Group Company Accountant.
Following a management buy out in July 2004 she became an equal partner at The Travel Retail Business magazine (TRBusiness) and now boasts over 14 years of experience in the B2B travel retail trade media.
T: +44 (0)20 8330 9444
E: janice @ trbusiness.com
Meet our people
Faye Bartle, Editorial Director
Faye has worked on a roster of leading print publications, as well as websites, social media channels and other editorial projects, in the UK and the Middle East region.
She began reporting on the travel retail industry in 2004, writing for the TFWA Dailies and later for the Travel Retail Business (as this publication was known then).
Faye joined TRBusiness in May 2022.
T: +44 (0) 7384 691555
E: faye @ trbusiness.com
Ric Blow, Head of Design, Production & Multimedia
Ric brings over 15 years of experience to the TRBusiness team, having joined in July 2013. With previous roles in the fields of television, music promotion, animation and graphic design, he has a broad knowledge of the creative industries. He joined the company after five years of managing production at Frontier Magazine, where he also developed the concept for Brandsforbuyers; a TR specific product website.
Ric has a BA (Hons) in Communication Media from KIAD (now University for the Creative Arts) where he specialised in audio visual production.
T: +44 (0) 1323 894821
E: ric @ trbusiness.com
In the Magazine
TRBusiness Magazine is free to access. Read the latest issue now.

Trbusiness. The travel retail Trbusiness. The magazine for global retail and duty free professionals.









