Tourvest secures onboard retail services agreement with Virgin Atlantic

By Benedict Evans | Monday, 29 September 2025 14:30

– TRBusiness

Tourvest Retail and Catering has announced a new partnership with Virgin Atlantic to deliver onboard duty free retail products and services. The agreement also includes warehousing and logistics operations, which will be managed from Tourvest’s newly launched Fulfilment Centre in Feltham.

Bethan Lynch, Vice President of Customer Journeys at Virgin Atlantic, said: “We’re excited to be teaming up with Tourvest to take our retail offering to the next level. Together we’ll bring fresh ideas and smarter ways of working to offer an elevated experience to our customers.”

Clive Jones, CEO of Tourvest Retail and Catering, added: “We are proud to be associated with the Virgin brand and excited by this journey we are about to embark upon together. This marks a significant milestone in Tourvest’s strategy, through the insourcing of the fulfilment component, together with the introduction of much-needed innovation in this area.”

This strategic collaboration reflects both companies’ commitment to enhancing the onboard experience through innovation, efficiency, and customer-centric service.

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