Fraport AG’s new Frankfurt Airport App 2.0 features a completely redesigned look and expanded content, which takes into account the ‘growing location-independent information needs of travellers’.

 

According to FRA, the new version of the App – the former version already received a four-out-of-five-stars rating – is now more user friendly and in addition to German and English versions, the new FRA Airport App is also available in a Chinese (Mandarin) version.

 

The FRA Airport App 2.0 is available for download, free of charge, compatible with Android in the Google Play Store and will also be offered in the App Store after the release of Apple’s iOS 7.1 operating system.

 

The App provides useful tips, such as how to get to Frankfurt Airport, parking recommendations, and orientation at FRA. Upon arrival, passengers can use the FRA Airport App as a personal guide during their stay in the passenger terminals.

 

For example, users can customize the start page to their individual requirements and can receive real-time information automatically via push notifications about any changes regarding their flight or gate, as well as special offers in the shops and restaurants.

 

Further information can be added to the start page, such as parking possibilities, personal shopping lists, or particular restaurants at FRA. A navigation feature guides every passenger to his or her desired destination at the airport.

 

The Chinese version allows passengers to evaluate all services, shops and restaurants via a rating platform. This feature is expected to be activated for the German and English versions shortly.

 

The tax refund calculator was developed especially for international passengers and calculates the refund already during the shopping experience; in this form, the tax refund calculator does not exist at any other hub airport.

 

“Frankfurt Airport is one of the largest and most important hubs worldwide,” said Nicole Ebner, Senior Executive Manager Business Development, Retail and Properties at Fraport AG.

“Therefore, it is our goal to offer an app that meets the individual needs of passengers and offers them the best service possible.”

 

“German passengers who are taking a long-distance journey to warmer climates, the FRA Airport App provides information about the winter coat service,” says FRA.

 

“For American passengers, there are details about fine German wines. For Chinese travelers, the FRA Airport App offers an overview of popular luxury brands that they like to buy here.”