TR Consumer Forum 2024: Ticket sales now open

By Faye Bartle |

TR Consumer Forum

TRBusiness is thrilled to announce that you can now book your tickets to the TR Consumer Forum in Dubai and take full advantage of the early bird rate of £659, available until 25 April.

This limited-time-only rate will not be extended, so don’t miss your chance to save a massive 25%.

From 26 April, the standard ticket pricing of £879 will apply. Tickets will be available to buy until 27 May.

Taking place from 3-5 June 2024 at Jumeirah Creekside Hotel, supported by Dubai Duty Free as Host Sponsor, the TR Consumer Forum is the duty free and travel retail (DF&TR) industry’s only conference that puts the consumer at the heart of every conversation.

TRBusiness has secured a special delegate room rate at Jumeirah Creekside Hotel, with prices starting at around £88, based upon current exchange rates (20 March, 2024).

Once officially registered, you will receive a link to book your hotel room within your confirmation email. Availability is limited, so we recommend that you secure your room at the special rate as soon as possible.

TR Consumer Forum

“We are delighted to announce that ticket sales are now open for the 2024 TR Consumer Forum,” said Ben Webb, Managing Director, TRBusiness..

“Thank all those who have pre-registered for the event. We already have an impressive roster of leading stakeholders set to join us in Dubai, and we look forward to welcoming even more of you over the coming weeks and months.”

Among those already confirmed are Dubai Duty Free, Lagardère Travel Retail, Duty Free Global, Düsseldorf Airport, Bose, Marine City Duty Free, SkipTheQueue, China i2i Group, Maldives Airport, Umdasch, Reklaim, Newmark Retail, Gebr. Heinemann, Holition, Bluedog Group, Beam Suntory, Nestlé International Travel Retail, Pernod Ricard Global Travel Retail, Perfetti van Melle, Casa Redondo, TravConsult, Intelligent Track Systems, Nora Norway, Leonidas, Loacker, Ritter Sport, Victorinox, Walker’s, Blackjack Promotions, Edrington and 2.0 & Partners.

Jumeirah Creekside Hotel

Golf course views from this year’s venue, Jumeirah Creekside Hotel. Photo: Jumeriah Hotels Group.

“This year’s TR Consumer Forum is extra special as it is making its Middle East debut in the vibrant city of Dubai,” continued Webb.

“TRBusiness and its esteemed data partner m1nd-set are dedicated to delivering unparalleled insights and opportunities to all attendees.

“We extend our heartfelt gratitude to our sponsors for their support, with a special mention to Host Sponsor Dubai Duty Free.

“We eagerly look forward to welcoming delegates from around the globe to join us in helping to shape the future of travel retail.”

TR Consumer Forum

Delegates can look forward to an action-packed two-and-a-half day programme.

Highlights include the grand return of the popular Green Shoots Exchange, compelling keynote addresses and a raft of trend-relevant panel discussions, alongside networking lunches and coffee breaks provided by Leonidas, Loacker, KitKat (Nestlé ITR), Ritter Sport, Victorinox, and Walker’s.

TR Consumer Forum 2023

Dubai Duty Free COO Ramesh Cidambi.

There’s also an opening cocktail courtesy of Beam Suntory and a networking dinner sponsored by Casa Redondo.

New this year is a photo booth, sponsored by Newmark, allowing delegates to capture memorable moments.

They get a fixed price of £595 using a discount code. Valid for one week only until 26 March

Registration opens at 11am on Monday 3 June and delegates can take advantage of networking until 12:30pm, when Dubai Duty Free will take to the stage to deliver a welcome address.

The sessions will then begin in earnest, with the global conference programme curated under the theme of: ‘Turning expectations into reality: catering to travel retail’s new consumer’.

TR Consumer Forum 2023

Networking at the TR Consumer Forum 2023 in Vienna.

Throughout the conference, delegates gain exclusive access to consumer insights from m1nd-set, worth six figures in value (if independently commissioned).

Sessions will take a deep dive into important topics, including: ways to leverage AI, Web3 and the metaverse most effectively; how to create and deliver a local and authentic customer journey; and effective strategies to keep pace with the evolving preferences of sustainably minded consumers. Each session will be packed with actionable insights. 

They get a fixed price of £595 using a discount code. Valid for one week only until 26 March

The programme runs until the closing remarks at 4pm on Wednesday 7 June, followed by the final networking coffee that takes us to 5pm.

Among the speakers already confirmed are Arnaud Rolland, Vice President Food Service & CSR, Lagardère; Sören Borch, Director Sales Experience and Excellence at Gebr. Heinemann; Pia-Martina Klauck, Head of Commercial Operations, Dusseldorf Airport; Abdulla Shihan, Senior Buyer & Merchandiser – Fine Foods & Destination Products, Maldives Airport; Hazel Catterall, Director, Newmark Retail, Nadine Heubel, Global SVP Revenue – Travel & Hospitality, Reklaim; and Trevor Lee, Managing Director, TravConsult.

TR Consumer Forum 2023

A packed room at the TR Consumer Forum 2023 in Vienna.

More details of the speakers will be revealed soon.

For a taste of what to expect, please see below the official event video for the 2023 TR Consumer Forum in Vienna.


We look forward to welcoming you to the TR Consumer Forum in Dubai.

TR Consumer Forum

READ MORE: Nestlé ITR returns as Gold Sponsor of consumer-centric TR Consumer Forum

READ MORE: DDF is TR Consumer Forum 2024 host sponsor

READ MORE: TR Consumer Forum 2024 set for 3-5 June

READ MORE: Register your interest for the upcoming TR Consumer Forum in June 2024

For a full report on the 2023 TR Consumer Forum, click here

To view an official image gallery capturing the best of the action, click here.

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