DutyFreeList, the app and website which offers travellers pre-order duty free products from airport retailers and airlines, has expanded its activities.

Airport retailers and brands can now integrate their full product inventories with the app, which soft-launched at last year’s TFWA World Exhibition in Cannes and receive notifications when they secure orders. Brands will also be able to list boutique shops and pop-up stores through the app.

The app will also have the feature to push retailer and brand offers to travellers when they are at the airport through geolocation services.

LISTING OPPORTUNITIES 

In addition, food and beverage outlets and other airport ancillary revenue partners can now list their airport locations and specific offers on DutyFreeList.

Established in 2016, the company has also signed a new contract with airport lounge specialist, Collinson Group. This gives app users access to more than 400 lounges across 250 airports worldwide.

The listing on the app for retailers, brands, food and beverage outlets and other airport ancillary revenue services, is free of charge.

These new functions in the app, constitute a significant move towards DutyFreeList becoming a “one-stop-shop for all travellers’ needs”, according to Company Founder Kshitij Goyal, who is also a consultant to the Duty Free World Council.

He said: “The app now has key new functions which will greatly appeal to retailers and brands,” said Goyal, whose idea for DutyFreeList came after he could not find a famous Japanese whisky at Tokyo International Airport. “We are keen to discuss with them the ability to push personalised offers based on his/her past visits, location, language, gender and other interests.

“Also, our ability to provide meaningful offers to travellers booking trips and tours through our app will definitely add another layer to personalised offers.”

Adding the listing of other airport services other than retail, such as food and beverage and passenger lounges was a natural progression for DutyFreeList. Goyal said: “We know from our feedback from app users and other research that planning ahead is an increasing trend in travel and that goes way beyond simply booking a trip away.

“The majority of modern passengers are more aware of what airports can offer them in terms of products and services and see it as a very important of their journey.”

Over 100 airports are now listed in the DutyFreeList app and on its web site. The DutyFreeList platform targets more than 50% of global travellers, with information provided in 15 different languages.

Goyal concluded: “Our app results in simplification in the presentation of the airport spending options of the passenger, providing a consistent and complete solution to help airport brands, retailers, food and beverage outlets and other service providers present their products and services at the airports.

“With our intricate knowledge of the revenue stakeholders involved in airports, we are ready to help them reach more travellers. Our app is designed to de-stress travels and help passengers actually enjoy the airport experience. With these latest developments, we are well down the road to having everything a passenger needs beautifully and informatively processed in one single app.”