DFWC KPI Monitor emphasises the importance of staff service and training

The importance of high-quality service and well-trained staff on the customer experience in duty free shops are among the highlights of the latest Duty Free World Council (DFWC) KPI Monitor… Read more…

WHSmith to open two stores in new Bahrain International Airport Terminal

WHSmith is to open two stores with local partner That Al Salasil in the new terminal at Bahrain International Airport, which is due to open in Q3 2019… Read more…

Mumbai Duty Free relaunches flagship marketing campaign

Mumbai Duty Free (MDF) has relaunched its flagship ‘Mumbai Duty Free is Now Free’ Shopping Festival on a larger scale with the aim of building on last year’s success… Read more…

BA and Tourvest partner with British brands to mark airline’s centenary

British Airways in partnership with Tourvest Retail Services is partnering with several British brands to commemorate the airline’s centenary this year… Read more…

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